RH
I got the shipment of my scooter…
I got the shipment of my scooter without any problems. Everything was there except the cover that I ordered. I called and told him that the cover was missing and they said they would send out a new one. I'm still waiting.
Response from Med MartJun 15, 2025
Thank you for bringing this to our attention. We're truly sorry to hear that the scooter cover you ordered has not yet arrived despite the assurance of a replacement. We understand how frustrating this must be and we sincerely apologize for the delay. Our team is already reviewing your case, and we’ll make it a priority to ensure the missing cover is shipped to you promptly. Kindly reach out to us directly at [email protected] or call 1 (833) 976-4203 so we can verify your order and expedite the resolution. If we’re able to resolve this to your satisfaction, we’d be grateful if you’d consider updating your review. Your feedback helps us do better. Warm regards, Med Mart Team