David
Completely unsatisfactory
Over three weeks ago I ordered a rollerator. After waiting over a week, I called MedMart to see what was happening. I was told that the manufacturer was out of raw materials, which MedMart was unaware of (evidently they do not track orders) and the order was subsequently cancelled. So I went online and ordered another. It was shipped, but to a totally wrong address (they had the correct address) so instead of simply having FedEx redirect it, they sent another from the factory--last Tuesday--and I have yet to see it. Again, MedMart seems to have the attitude that, once the order is placed, they have zero responsibility. MedMart service people were nice, but nice can't explain why, after 3 weeks, I still have no Rollerator.


