TAMMY N.
It has been a week and they still have…
It has been a week and they still have not shipped my lift. What happen to it will ship in two days.

One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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TAMMY N.
It has been a week and they still have not shipped my lift. What happen to it will ship in two days.
Kathy
Still haven’t received the scooter for my mom and it’s been almost three weeks that she has been confined to her room. This is inexcusable. I will never recommend this company.
SFC Raymond M.
The image of the item I purchased on line showed a full face mask with a blue gel seal. What I got is a nose mask that has a hard unyielding silicon seal and has little to no gel. I don't believe this little nose mask is worth the price I paid. The picture does not resemble the item I got. Med-mart did worse than cheat, they misrepresented the item on line.
Response from Med MartOct 30, 2020
Hello Mr. Mueller, We apologize that you feel what you received isn't what was shown online. Please send the images of what you received to [email protected]. Please include your order number in the subject line. We will forward those images to the manufacturer and have them advise accordingly. Thank you, Med Mart
david B.
I purchased An electric scooter in the screws came out of the break and then the sensor got stuck I’ve been trying to get a hold of them and they never have it they say they’re going to answer me back and they don’t
anna G.
Extremely slow shipping. Never received a shipment email or tracking number until the day before delivery and then the tracking number wouldn’t even work. Emailed customer service because i Had never heard from them about my package, never heard back. Called customer service, they were busy so they took my number and were supposed to call back when it was my turn and never did. Horrible customer service. For 10 days had no idea where my package was or if it was even being shipped. The sling we ordered I’m sure is going to be great but the shipping and customer service makes me not want to order from them again.
Trudy D.
Ordered my ramp October 14 and I’m still waiting for it on October 25. Tried to track it and when you go to that page, there’s nothing there. Order says completed but I have nothing yet I was told I’d have it in 3-5 days. I’m furious at the whole transaction
Response from Med MartOct 27, 2020
Good Morning Trudy, Upon checking the tracking for your order. This ramp shipped from Washington state with FedEx under tracking number 7620517063 and has an estimated delivery date of 10/28- this coming Wednesday. Below is the link to FedEx where you may input the tracking to obtain the most recent information: https://www.fedex.com/en-us/home.html Thank you, Med Mart
peggy H.
I haven't receive my hospital bed yet, it's been over three weeks now, where is the bed??? p/s What kind of drivers do you hire, that's going to cause a bed 2 go back 2 company
Jeanette
No wonder the scooter was so cheap. I wish I had never bought it. You don’t have a technical support 7 days a week. Got my scooter and it won’t lock into place when you take you hand off of controls. It won’t even go over a small speed bump. Better to get a GOLDEN instead.