Patricia W.
Ease of ordering and delivery. It's pretty much just as described. My only issue is the stiffness of the back of the seat. It's quite uncomfortable
Ease of ordering and delivery.

One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Patricia W.
Ease of ordering and delivery.
Karol J. L.
Delivery date could have been closer to what I expected 4 days later
Response from Med MartMay 15, 2025
Thank you for your feedback. We take the time to look into all reviews and use them to better our processes for future customers.
Johnny L.
Check out was a little confusing.
Response from Med MartMay 1, 2025
We appreciate your feedback and are sorry to hear that you found the checkout process confusing. We are always looking for ways to improve our customer experience, and your feedback will be shared with our team.
Tina W.
I would have scored you 5 stars but, you.didn’t mention if it is cruise approved.
Response from Med MartMay 1, 2025
We appreciate your feedback and understand your concern about cruise approval. We strive to provide comprehensive product information, and we'll take your suggestion into consideration for future updates. Thank you for your review.
janice R.
It was fine, except that the 10% discount code only came up once while I was shopping and I could never get it up again to apply to my order.
Response from Med MartApr 16, 2025
We understand your frustration with the discount code issue. We strive to provide a seamless shopping experience and are disappointed to hear that you encountered this problem. On future orders, please reach out to a sales representative and they will be able to apply the discount code for you.
Janice
Easy order and response.
Response from Med MartApr 15, 2025
Thank you for your business and positive feedback! We hope that you will allow us to assist, should the need arise.
Douglas A.
Though the shipping company was not very proficient. It delivered my equipment to the wrong address, but recovered it after I complained about not receiving the delivery and correctly redelivered it a week later. Your customer service was very helpful in assisting to quickly resolve the matter. So, yes I was a little disappointed, but overall very satisfied.
Response from Med MartApr 4, 2025
We understand your frustration with the shipping company's initial error. We appreciate you bringing this to our attention and are glad that our customer service team was able to assist you in resolving the issue promptly. We strive to provide a seamless experience for our customers and are committed to working with our shipping partners to ensure accurate deliveries. We value your feedback and will use it to improve our processes.
Kris S.
I was pleased that it arrived so fast. The only thing we found was the foot platform was not tightened down.
Response from Med MartApr 4, 2025
We appreciate you taking the time to share your feedback. We're glad you received your order quickly. We understand your concern about the foot platform and will ensure our team addresses this in the future.