Med MartReviews of medmartonline.com

Response from Med MartApr 23, 2021

Hello Mr. Lane, We do apologize for the delay in your order. I was able to reach out the manufacturer and obtain the tracking information for you. I sent it to you via email, as well as left you a voicemail. Per the tracking , it is out for delivery today with UPS. Have a wonderful day! Sandra Med mart team

Response from Med MartApr 26, 2021

Thank you for your feedback, I hate to hear of your dissatisfaction. I see that you spoke with a representative, but the lifts will be in this week and we will get yours to you as soon as possible. Thank you, MedMart Team

Response from Med MartApr 23, 2021

Mr. Varin, I see that you have spoken with a representative and there is a solution in place and you will have your product next week. We are sorry for the inconvenience. MedMart Team

Response from Med MartApr 29, 2021

Ms. Dodson, Sorry for the delay in your refund. Before issuing a refund, we have to ensure the product was received back. I will be looking into why there was such a delay in getting this product returned to us. However, the product was received yesterday, 4/28. Your refund will be issued today. Thank you for your patience. MedMart Team

Response from Med MartApr 20, 2021

Heidi, I sincerely apologize in the delay in your refund, we will get this processed today. Thank you, MedMart Team

Response from Med MartApr 20, 2021

Kim, Thank you for your feedback. I apologize we could not get this item to you more promptly, but we are seeing longer ship times on certain items. The lead times are accurately reflected on our website. I truly hope you were able to find a product that suits your needs. Thank you, MedMart Team

Response from Med MartApr 19, 2021

Good afternoon, I apologize that you had a longer than usual wait time when calling in. We understand how important these products are for our customers and want to make sure you get them promptly. I see that you elected white glove delivery, which can slightly increase the delivery time. I was able to connect with our technician in your area, they will be calling to set up a convenient delivery time for you. Please expect their call by 4/21. Thank you, MedMart Team

Response from Med MartApr 20, 2021

Patricia, Thank you for your feedback. We hope that once your item is received you will be satisfied with your purchase and will reconsider your review. Thank you, MedMart Team