T. M.
An unhappy customer
I ordered a rear basket for my gold tech Mobility scooter. I ordered it on a Thursday and when I place the order it said that it would be shipped on Friday. By Tuesday I have not heard anything so I called Medi Mart and found out that the basket had not been shipped because you had received an email from the manufacture with a question. Unfortunately you failed to let me know that the The order was held up untill The manufacturer knew what model of mobility scooter I had. So the bottom line is you said you would ship it out on The Friday after I made the order, you did not so I canceled the order. Since your company does not communicate with the consumer I would never ever use your company again. One wonders why companies like Amazon partaking the market share from companies like yours who do not deliver what they promise.
Response from Med MartMay 26, 2021
T. Mary, We pride ourselves in our customer service and strive for 5 star service and reviews. I appreciate your feedback, so we can improve for future customers. We hope that on your next purchase we will earn a 5 star. Thank you, MedMart Team


