Med MartReviews of medmartonline.com

Response from Med MartJul 27, 2021

Mr. Vincenty, We sincerely apologize for the delay. We understand that the products we sell are needed quickly. We are doing everything we can to get our customers these products promptly. We, like most businesses, continue to see delays that are out of our control. We appreciate your patience during these unprecedented times. We hope that once your product is received you will be satisfied with your purchase and will reconsider the review. Thank you, MedMart Team

Response from Med MartJul 27, 2021

Thank you for your feedback and sincerely apologize for the delay. We understand that the products we sell are needed quickly. We are doing everything we can to get our customers these products promptly. We, like most businesses, continue to see delays that are out of our control. We appreciate your patience during these unprecedented times. I see that your product shipped on 7/6, we hope that you are satisfied with your product. Thank you, MedMart Team

Response from Med MartJul 27, 2021

We apologize for the delay. We understand that the products we sell are needed quickly. We are doing everything we can to get our customers these products promptly. We, like most businesses, continue to see delays that are out of our control. We appreciate your patience during these unprecedented times. We hope that once your product is received you will be satisfied with your purchase and will reconsider the review.

Response from Med MartJul 12, 2021

Javier, Thank you for your feedback although I wish the outcome of your order was different. Comfort is difficult to measure as everyone has different definitions of what is comfortable to them. Personally, I am a fan of the Viva Lift Chairs, but hate to hear your father in law is disappointed as we strive on customer satisfaction. If you are interested in discussing other options, please reach out to one of our sales specialists. Thank you, MedMart Team

Response from Med MartJul 12, 2021

Wanda, Thank you for your feedback. Your product shipped on 7/8/2021. We truly appreciate your business and patience as we continue to see longer than usual delays. I hate to make excuses but we are still navigating through the trickle down from the pandemic. We hope that once you receive your product, you will reconsider your review. Thank you, MedMart Team

Response from Med MartJul 9, 2021

Nora, I am glad you are satisfied with the product, we apologize for the delay in getting it to you. We are still seeing many delays that are out of our control. We appreciate your business and hope that if the need arises, we can be of assistance in the future. Thank you, Maria Fesman

Response from Med MartJul 7, 2021

Hello Bob, We have many manufacturers struggling to keep up with demand at this time. I apologize for the delay in your order and have authorized you to be refunded and asked the manufacturer to still ship the product to you. You matter to us. We appreciate that you trusted us with your order. We know when our customers come to us they are already experiencing a stressful situation. It is not our goal to add additional stress, but to alleviate it. Please accept our apologies and know we are working to bring as much efficiency and communication to our orders processing during these difficult times as we can. Please call and ask for Margaret if you have any additional needs. I will be happy to assist you personally. Kind regards, Margaret Med Mart Team