Joan L.
Never received product
Never received product - called 2x for a refund never received. Had to wait on the phone for over an hour each call.

One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Joan L.
Never received product - called 2x for a refund never received. Had to wait on the phone for over an hour each call.
John M.
Ordered TWO - GOT TWO GO-GO SPORT.... LATER ON, we were not home - TWO more showed up from PRIDE MOBILITY.. ALL this is tearing up front porch, the cartons are falling apart, two emails with your company = WILL TAKE CARE OF !!! NORESPONSE yet.. PRIDE also does not pick up the two cardboard cartons..
Response from Med MartAug 24, 2021
John, I am sorry for the confusion and inconvenience on your order. I see that you spoke with a representative and we were able to get this sorted out. I hope that you are satisfied with your purchase and are enjoying the scooters. Thank you, MedMart Team
Thomas J.
Ordered two months ago. Still haven't received product. All attempts to ;cancel order failed.
Response from Med MartAug 27, 2021
Mr. Jenkins, Thank you for your feedback. I see that you have connected with a representative and your order is cancelled. Your refund is processing but can take up to 14 days, depending on your banking institution. Thank you, MedMart Team
Bennett D.
you never shipped my order and never bothered to notify me on the status of my order. I led to believe it would be shipped un the 5th of august but that was a holiday so I assumed it would go out on the 6th but it didn't and I asked about it I was Iwould get a E-Mail about it that I never got Bennett Dix
Response from Med MartAug 16, 2021
Mr. Dix, I apologize for the miscommunication on your order. I see that a refund for your product has been issued. I hope that you were able to find what you needed, and am sorry we could not product it as timely as you needed. I hope that if the need arises, we will be able to assist you in the future to show you a better experience. Thank you, MedMart Team
Julia J.
Awful. This order was canceled the same day it was ordered back in July abd I have still not received my refund! This company is a scam!!!
Response from Med MartAug 24, 2021
Hi Julia, Thank you for your review, I am glad we had the opportunity to speak today to confirm that everything has been resolved. We strive for customer satisfaction and I apologize for the delay, I hope that if the need arises, we can be of assistance in the future. Thank you, MedMart Team
Sharon L.
I never received it or my money back. I'm filing charges
Response from Med MartAug 17, 2021
Sharon, Your refund has been processed. I sincerely apologize for the delay, the company attempted to deliver your product to you multiple times, but were unable to get in touch with you. It took time for the product to get back to us. Once it was received-we issued refund. Thank you, MedMart Team
Elizabeth P.
The front wheels on the new chair did not operate properly. You sent replacement wheels. Still not working properly. No resolution in site and no response as of today from the parts dept. THIS NEEDS TO BE RESOLVED NOW
Response from Med MartAug 24, 2021
Elizabeth, Thank you for your feedback, although I wish it was a positive review as we strive for customer satisfaction. I see that you have been in touch with the manufacturer and our representatives and hope that this issue has been resolved. If there is anything further I can assist with, please feel free to reach out to us via phone or email. Thank you, MedMart Team
Tim P.
My scoter didn’t run right at all. I have made 3 payments and no scoter. I returned it which took 3 months. No one can make a decision. I’m passed from one person to another.
Response from Med MartAug 25, 2021
Mr. Potts, I sincerely apologize for the delay, I can assure you this is handled and your refund has been issued. Depending on your banking institution, it could take 3-10 business days to reflect. Thank you, MedMart Team