Med MartReviews of medmartonline.com

Response from Med MartAug 14, 2025

Hi James, Thank you for the feedback on your delivery experience. We're sorry to hear that you weren't properly communicated with throughout the order process. If you let us know your order # we can look into this further and understand what the issue was. We appreciate you taking the time to leave a review! Thanks, Team Med Mart

Response from Med MartAug 2, 2025

Hi Arcadie, Thank you for your kind words! We're so happy to hear that you had a good time and liked the product and service. Best wishes, Team Med Mart

Response from Med MartJul 23, 2025

Hey Sandra, Thanks for telling us about your experience! We're happy to hear that the process was easy and that you liked working with us. We'd love to hear what we can do to make your next experience a 5-star one! Take care, Med Mart Team

Response from Med MartJul 18, 2025

Hello Pamela, We appreciate your positive comments and acknowledging Daryl's assistance. We are happy that the bed met your needs and arrived in good shape. Because those hooks can be picky, we apologize if the side-rail installation was a little challenging. Please contact our support team by phone at 1-833-976-4203 or by email at [email protected] if you would like detailed instructions or images to facilitate future adjustments. We are always pleased to guide you through it. Best wishes, Med Mart Team

Response from Med MartJul 8, 2025

Hey Sherrie, We really appreciate your kind words about our team. It means a lot to hear that both the representative and the delivery couple made the experience excellent. Thank you very much for your suggestion about where and when technicians are available. Your feedback helps us figure out how we can improve to better serve our community. Thank you for your support. We will definitely think about this. Best wishes, Team Med Mart

Response from Med MartJun 29, 2025

Hi Marlon, We are very happy to hear that the FSA payment option was useful and well-liked. Thank you for choosing Med Mart. We're always here to help. Best wishes, Med Mart Team

Response from Med MartJun 26, 2025

Thanks for your comments! We're pleased that the chat option helped you get the answers you needed. We're always here to help if you need anything else. Warm regards, Med Mart Team

Response from Med MartJun 17, 2025

Thank you for your feedback, and we're glad to hear your order arrived safely. We sincerely apologize for the lack of communication and the issues with the tracking information. That’s not the experience we aim to provide, and we’re actively working on improving our shipping updates to ensure a smoother process for our customers. If there's anything else we can assist you with, please don't hesitate to reach out.