Med MartReviews of medmartonline.com

Response from Med MartJul 8, 2024

Hi there, Modular ramps are typically built per the order as ordered therefore take some time to fulfill. We are transparent as possible about that lead time that is out of our control. We also have product advisors available 6 days a week to answer questions before you decide to purchase to be sure there's no questions about anything. Most of the products on our site for mobility and home access ship very quickly naturally. We don't like when there's delays either. Thank you for choosing us and have a great day!

Response from Med MartJun 24, 2024

We are not able to dictate delivery dates, but each item has a description stating when the item will ship. Once the item has shipped, the customer receives tracking so they can keep an eye on the tracing. Thank you.

Response from Med MartJun 14, 2024

We sincerely apologize for the inconvenience you experienced with the shipping date and the disappointing interaction with our customer service. We understand your frustration and want to assure you that we take customer feedback very seriously. We are investigating the matter to ensure that our website accurately reflects shipping information and that our customer service team provides the best possible assistance. Your feedback is invaluable in helping us improve our services. Thank you for bringing this to our attention. -Julie B. National Sales and Operations Manager

Response from Med MartJun 24, 2024

Thank you for taking the time to share your experience with us. We understand your frustration and disappointment. We sincerely apologize for any inconvenience caused. We hope that our technical support team was able to provide resolution. Thank you for your patience and understanding.

Response from Med MartJun 24, 2024

We sincerely apologize for the inconvenience caused by the incorrect seat you received. We understand your frustration and disappointment. Our team is diligently working to ensure that such mistakes do not occur in the future. We value your satisfaction and will do our utmost to rectify this situation. Thank you for bringing this to our attention.

Response from Med MartJun 1, 2024

It appears you have spoken with a representative and your order shipped today. Please let us know if there is anything else we can assist with. Medmart Team

Response from Med MartMay 17, 2024

I apologize you had difficulty at checkout. We truly appreciate all feedback and will look into this. Thank you.