Leigh W.
Rio Plush Corner Sectional
Customer service is top-notch--Laura answered all my questions, and the furniture is just as comfortable as it is beautiful. I got the Rio Plush corner sectional. I hope to order from Medley again!

Our process gives you a new level of personalization where we tailor our eco-friendly furniture for you and your home. By getting exactly what you want, you'll be able to find healthy furniture that you'll love for years to come.
Medley (medleyhome.com) has 181 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing181 approved reviews, newest moderated first
Leigh W.
Customer service is top-notch--Laura answered all my questions, and the furniture is just as comfortable as it is beautiful. I got the Rio Plush corner sectional. I hope to order from Medley again!
Dee
I absolutely love my Medley Dekayess Sofa and couldn’t be happier with this purchase. I'm actually not sure though if the cat or I love it more. The seat has that perfect balance of support and “sink‑in” comfort, so it’s just as good for upright work sessions as it is for long, lazy naps. The quality and craftsmanship are obvious right away: the frame feels solid, the cushions hold their shape, and the fabric looks tailored while still being comfortable and inviting. I also really appreciate Medley’s focus on more natural, nontoxic, and eco‑conscious materials, which was a huge selling point for me and makes me feel good about having this piece in my home. It took some patience for made‑to‑order production, but the result was 100% worth the wait, and I can see this sofa lasting for many years. Overall, this sofa has elevated both the look and the feel of my living room—guests always comment on how attractive and comfortable it is—and I would enthusiastically recommend it to anyone who wants a beautiful, sustainable, and incredibly comfy place to curl up.
Jane P B.
Furniture takes a very long time to be delivered, especially in rural areas. My sectional is sitting at the delivery hub for 4 weeks while they wait to get enough freight for a run to my area. I would not order from them again because it will have taken 4 or more months to get the furniture.
Response from MedleyMay 1, 2026
Hi Jane, thank you for taking the time to share your feedback. We're very sorry for the frustration this wait has caused. We do our best to be upfront on our website and outline that deliveries to remote and rural areas can take longer due to consolidated freight runs, but we recognize that reading about potential delays and actually living through them are two very different experiences. Your feedback is a reminder that we can always do better in keeping customers informed throughout the process. Our team is looking into your order to see if there's anything we can do to help move things along. We'll also review our internal systems to see if there are other ways we can make sure customers in more remote locations are aware of the longer lead times due to lack of frequent White Glove service in those areas. Please don't hesitate to reach out to our customer care team directly with any questions, and thank you for your patience. We hope that once your Medley piece arrives, you'll feel it was worth the wait.
Megan D.
We love this sofa. It’s comfortable, durable, stylish, well built. Now that we’ve found Medley, we might be lifers!
Molly K.
We have had a really positive experience with Medley overall and would absolutely recommend them, especially if you care about non-toxic, thoughtfully made furniture. Our Rio corner sectional has been the standout. We took a bit of a leap getting a white couch right before having a baby, and now with a toddler and a dog, it has held up incredibly well. It’s easy to maintain with regular vacuuming, occasional machine washing, and even a pretty impressive save after a blue marker incident (everything came out with some help from our little green machine)! Beyond durability, I really value knowing the materials are natural and safe for our home. That was a huge priority for us. The coffee tables are also beautiful and clearly well crafted. The only thing to note is that the finish is very light, so they do pick up marks more easily. That said, they still look great and it hasn’t been a major issue for us. Our bed frame is similarly high quality and aesthetically really nice, though I will say the corners are quite sharp, which makes it a little less kid-friendly than I would ideally like. Overall, Medley makes gorgeous, well-built furniture with a strong focus on healthy materials. There are a few small trade-offs depending on your lifestyle, but for us, the quality and peace of mind have absolutely been worth it.
Stacy C.
I hate my couches. I bought two and paid a pretty penny after doing ALL the research ahead of time and ordering fabric swatches. I rubbed the swatches on my dogs to see how bad their hair stuck, took a fork to them to test snags, and talked to customer service about pillows since my dogs like to perch. The pillows are not heavy as they insisted and after a couple months of use look horrible. The fabric has snags and I can't keep the performance fabric clean to save my life. I thought I was making a good purchase but now I regret every penny I spent.
Response from MedleyMar 16, 2026
Thank you for sharing your feedback — we're so sorry to hear your experience hasn't matched the care and research you put into this purchase. It's clear you were incredibly thorough, and we completely understand your frustration. We'd love the opportunity to make this right. The issues you're describing with the fabric aren't consistent with the performance standards our fabric is designed to meet, and we want to look into this further for you. Our team will be reaching out to you shortly, so we can review your order and find the best path forward. You deserve to love your couches, and we're committed to helping get you there.
Amber
This couch is exactly as advertised! When the shipping company damaged it, Medley took care of all of the accommodations to get it fixed. We're so happy with how it was all handled!
B B.
The Gio sofa is amazing, quite firm compared to what we’re used to, but I prefer the support it gives. It’s been about six weeks and everything is holding it shape beautifully, cushions are starting to soften up a tad, which my husband prefers. We ordered it in the Willow Chenille Slate color, small spills clean up easily with sponge and soapy water. I would absolutely purchase from Medley again. The delivery company they used (Metropolitan) was professional and I’m not kidding when I say this sofa is ridiculously heavy, and the guys had to bring it through two different rooms to fit it around the doorway, and they were wonderful.