Keith H.
Very unprofessional
I placed an order before Christmas and the main item in the order was listed as 1 to 2 days out. A few days later I received an email stating that that particular item was on back order from the manufacturer. It is Jan. 28 and I still have not received my order. They have not sent any updates so I sent a email asking when or if they were ever going to receive the item I already paid for. I haven't been replied to. First time buyer from Medisave and last time!
Response from Medisave US LLPJan 29, 2020
Keith, I apologize for the delay. The issue is with the manufacturer who appears to be having trouble with that specific color tubing - it has affected most styles with that same Caribbean Blue color option. I looked and did not find any email in our customer care system referencing this order number. We have tried to keep customers updated but, honestly, it has been a challenge as Littmann has continued to push back the release date. The latest update is for delivery the middle of February. All that said I'm happy to switch the order to another stethoscope currently in stock and ship your order immediately. Feel free to contact me directly to discuss the options we have: Robert Kaiser Manager Medisave US [email protected]