Evelyn M.
Promised delivered on time.
Will order again . Very satisfied with the product and fast delivery.
Response from Medisave US LLPMar 5, 2014
Many thanks Evelyn :) Kind regards Medisave Customer Services
Medisave US LLP is listed under Health Equipment.
Medisave US LLP (medisave.net) has 6,528 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Evelyn M.
Will order again . Very satisfied with the product and fast delivery.
Response from Medisave US LLPMar 5, 2014
Many thanks Evelyn :) Kind regards Medisave Customer Services
Noriko K.
Will recommend for my co- worker!
Response from Medisave US LLPMar 5, 2014
Thank you Noriko :) Kind regards Medisave Customer Services
Emma B.
Ordered my products and received them in less then 3 days.
Response from Medisave US LLPMar 5, 2014
Many thanks Emma :) Kind regards Medisave Customer Services
Amber C.
I am very happy that I decided to purchase mine & my husband's Littmann stethoscope from Medisave. The shipping was quick and the engraving is top quality. Customer service was very friendly and helpful. If you're thinking about buying a Littmann, don't hesitate to buy it from this website :).
Response from Medisave US LLPMar 5, 2014
Thanks Amber! Kind regards Medisave Customer Services
Cassandra C.
Came on time but said it was pink- this is not pink - it is Mauve
Response from Medisave US LLPFeb 27, 2014
Dear Cassandra I have e-mailed the team to see what happened and check this was not a mispick but we do not stock a mauve color option so it may be that the settings on your monitor differ the color of the actual scope. I will, however, look into this as a matter of priority. Kind regards UPDATE - Rob will be calling you to see if you would like to switch color. He can find no record of any correspondence of complaint until now and will be contacting you shortly. Kind regards Melissa - Medisave Customer Services Medisave Customer Services
Crystal R.
I placed an order the end of December. I received an email telling me the product was back ordered, but I did not receive an anticipated date of when it would arrive. I sent an email to the provided customer service email address and it took a week to receive a reply. When I did receive the reply it was missing words, which made it difficult to understand, and looked very unprofessional. I was given a date as to when a new shipment would arrive. When this day came and went, I sent an email inquiring about my order and if the shipment had been received. I never got a reply. So I called. I was then given a date a couple weeks away. When that date came and went I called again. I was told that the item had arrived (why was I not contacted?) and because it had been over 30 days since my original order, it would have to be re-ordered. So we did that, and as the customer service rep was about to hang up, I asked if the original payment was still able to be used. He checked, and sure enough, needed the info again since it had been so long. "Good thing you said something," he replied. I received the item a few days later, and I was very excited since by this time I had been waiting for 7 weeks. My excitement turned to extreme frustration when I opened the box and found that somebody else's name was engraved on it! I had to call three times to get through and explain the situation to yet another customer service rep. I am now waiting - again - for a new one to be sent to me with MY name engraved on it, as well as a return shipping label to send back the one I received. So I am now at over 7 weeks and have not received the item I ordered. EXTREMELY frustrating. I would never recommend this company.
Response from Medisave US LLPFeb 27, 2014
Dear Crystal I am very sorry to hear of all the problems and have sent this to the team for comment so that I can advise what has happened. This sounds like a catalogue of human errors which should have never happened and is most unusual. I will update you when I have heard back from the team and please accept my very sincere apologies. Kind regards Melissa - Medisave Customer Services UPDATE: Rob is contacting you to ensure everything has now been sorted and apologises unreservedly for all the issues you experienced. Please do accept our sincere apologies at the unacceptable level of service you received. Kind regards Melissa - Medisave Customer Services
james G.
I received a defective stethoscope. they would not refund my order because it had my name engraved on it. I did not what it engraved but they encouraged me to do so. Saying it we free and I should have it done, Not telling me if something was wrong with what I ordered I could not return it. So Iam stuck with a defective stethoscope, but thank goodness is has my name on it. Please beware.
Response from Medisave US LLPFeb 25, 2014
Dear James If the product is faulty, then we will most certainly exchange it. We only do not exchange if the item is in perfect working order but has been personalised. Please contact us as soon as possible so that we can sort this for you. Kind regards Melissa - Medisave Customer Services
Margaret M.
I figured it would take at least a week to get my new stethoscope but it got here in 3 days! Love the engraving, the price and the unbelievably fast service!! Thank you!
Response from Medisave US LLPMar 5, 2014
Many thanks Margaret :) Kind regards Medisave Customer Services