Medisave US LLP is listed under Health Equipment.
Medisave US LLP (medisave.net) has 6,528 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Brandon C.
Very pleasant to deal with. I was not notified that one of my two like items was to be back ordered and would be shipped separately.
Response from Medisave US LLPOct 16, 2014
Thank you Brandon :) You should have received an e-mail indicating part despatch but this occasionally will go into the junk folder. We are pleased you are pleased with the overall service Kind regards Medisave Customer Services
PARN
People work, and signature requirement on a delivery for under $30 is not neccesary! So now I have to find time to go to the post office to pickup the envelop. Otherwise this would be an 5 Star service review!
Response from Medisave US LLPOct 15, 2014
Dear Parn Unfortunately this is a stipulation of our couriers. However I will speak with the team to find out if we can review our processes as a result of your query. I am sorry this had an impact on your experience and do hope we can be of service in the future. Kind regards Melissa - Medisave Customer Services
sarah R.
With spending over $300 for my stethoscope, I had expected to at least receive the right color that I ordered. Scope is awesome though and a great product. Not happy with shipping and delivery.
Response from Medisave US LLPOct 15, 2014
Dear Sarah Can you confirm whether you received a completely different color to that ordered or whether if differs slightly from the color you chose as colors can vary slightly depending on screen settings? I will speak with the team to look into your order and come back to you. Kind regards Melissa - Medisave Customer Services
Ashley S.
My mother ordered me a stethoscope for nursing school, and paid EXTRA for two day shipping. She paid with her credit card and put my info in for shipping. When they processed the order, they mixed our info up and it showed a hold on her credit card (because DUH! they had it as my credit card), this was on a Thursday. It would have shipped out Friday, and been to me by Tuesday. She called ALL day the next day and NEVER got anyone to pick up the phone to fix it, but she left a msg. Monday AFTERNOON, they finally called her back and fixed everything. My mother said they were very nice, and they managed to get my order complete (custom engraving on it) and out for shipping the same day. So, in once sense they weren't very good, because something I should have had by Tuesday, I didn't get until Friday. But on the other hand, they were customer oriented, and got that order out ASAP. That is why I gave them 3 stars. Who knows, if/when I ever order from them again, chances are something like this happening again are probably slim to none.
Response from Medisave US LLPOct 15, 2014
Dear Ashley I can assure you that this would have been placed on hold to protect your Mother as the card holder to verify the details. It may be that billing and shipping details were entered as the same which would automatically mean the order is held until verification. I am so sorry she could not get through and will try and find out what happened. I do hope we can be of service again, and I am confident this is an isolated incident. I do hope you are pleased with your purchase and best of luck with your studies. Kind regards Melissa - Medisave Customer Services
Ainne M.
Fast shipping, product exactly as described and 20 dollars less than competitors.
Response from Medisave US LLPOct 16, 2014
Thank you Ainne :) Kind regards Medisave Customer Services
Magda
Everything was great, price, delivery, product.
Response from Medisave US LLPOct 16, 2014
Thank you :) Kind regards Medisave Customer Services
Elizabeth
loved, would shop again, engraving was easy to read, items arrived fast, items were not broken through shipping
Response from Medisave US LLPOct 20, 2014
Thank you :) Kind regards Medisave Customer Services
Pat T.
I ordered a personalized engraved stethoscope and it was sent out about one hour after I ordered it. I ordered on Wed morning and the stethoscope was delivered to my daughter in nursing school on Friday morning. I did experience some problems with the web site but was in touch with the customer service people several times about getting my order to go thru...don't know if that had anything to do with the LIGHTNING FAST service but I appreciate it and will order from them again!!
Response from Medisave US LLPOct 20, 2014
Thank you Pat :) Kind regards Medisave Customer Services
