Dr. Maeda de Castaneda,
Thank you for taking the time to leave Medisave a 5* review.
I hope you would consider using us again in the future.
Regards,
Medisave Customer Services
TY
Tyler
NOT Happy!
As a Nurse, I would NOT recommend purchasing from this site unless you okay with receiving your package 7 days after you are supposed to. I purchased a stethoscope for someone graduating Nursing school and was unable to give it to them on time. I paid $17 for 2 day shipping and after speaking with customer service 5 times they were unable to do anything about helping me with the cost.
Response from Medisave US LLPMay 12, 2017
Hello Tyler
Thank-you for your feedback. I am very sorry to hear that your parcel was later than expected. I have forwarded this inquiry to our customer service team and asked them to look into this again for you. We do try to be fair and refund the customer if we are at fault. Please accept our apologies if we are unable to refund the postage, our customer Service team should advise you why if we are not able to refund this cost.
We hope your friend will be very happy with their new stethoscope.
Kind Regards
Medisave Customer Services
SC
Satisfied C.
Great price and product
Engraving was nice. Fast delivery. No issues at all.
Response from Medisave US LLPMay 11, 2017
Satisfied Customer,
I quite like your name! Thanks for choosing our engraving services. Glad you thought so highly of the delivery option you chose. I hope you would consider using Medisave again in the future.
Thanks for the 5* review.
Cheers,
Medisave Customer Services
SD
Stella D.
Great customer care services and prompt …
Great customer care services and prompt delivery!
Response from Medisave US LLPMay 11, 2017
Stella,
Thanks for leaving a 5* review. I hope you are as happy with the product as you are with the customer care and the delivery option provided. I hope you will chose Medisave again in the future.
Regards,
Medisave Customer Services
SM
Stephanie M.
My order was sent back to Medisave by …
My order was sent back to Medisave by USPS because no one was available to sign for it. I've reached out to Medisave several times to track my package and request re-delivery and have gotten no response. Will not use again.
Response from Medisave US LLPMay 12, 2017
Stephanie,
I am sorry you were unhappy with the delivery service. Unfortunately, some of the issues are down to USPS, you should have received a tracking number and had a contact number you could have called to rearrange delivery. Please accept our apologies for not being able to get through to us to help you with regards to that.
Also, please be advised that we send out email confirmations to inform you when your parcel has been shipped, the tracking number, and all information regarding its estimated delivery date. From this, you would have been able to see when that parcel was coming, this does require a signature.
Again apologise for the issues with the delivery and hopefully, this won't impact on your view of Medisave and the services and products we provide.
Kind Regards,
Medisave Customer Services
DH
Donna H.
Smooth transaction
Smooth transaction, quick delivery
Response from Medisave US LLPMay 11, 2017
Donna,
Glad you thought the transaction was simple and happy with the delivery option you chose. I hope you would consider using Medisave again in the future.
Thanks for taking the time for leaving us a 5* review
Best wishes,
Medisave Customer Services
AT
Aida T.
I love my stethoscope
I love my stethoscope. I have been using it for about 10 days and it works perfectly. Shipping was very fast and the price was unbeatable compare to Allheart and other websites.
Response from Medisave US LLPMay 5, 2017
Hello Aida,
We are happy to hear that you love the stethoscope, we are constantly striving to offer the best pricing out there.
Kindest regards
Ash
MG
Marianne G.
Quick easy and I loved how they texted …
Quick easy and I loved how they texted me when it shipped and arrived!
Response from Medisave US LLPMay 5, 2017
Hello Marianne,
We do aim to dispatch your orders as quickly as possible whist keeping you updated along the way.
All the best.
Medisave customer services.