MedipupsWe are Medipups. A company built by pet owners, for pet owners. Medipups wants to make sure your dog’s days are a lot better. How do we do that? By sticking to our core values: Science-based, Results Driven. It can be confusing choosing the right solution for your pups, which is why we have unique formulations, and put a lot of in care into our products and only use thoroughly vetted, scientifically backed ingredients.We really love dogs. And we do anything we can to keep your fluffy friends healthy and happy.
Medipups (medipups.com) has 178 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Ni F.
If I could give them a zero star, I would. Their response is canned, and you can’t reach anyone live. I too ordered a bed in May, and here it is July 1 with no beds. No estimated time of a bed, and no response to my last email. I am reporting them to the Better Business Bureau and will be calling my credit card company for a refund. Shame on them.
Sheri A.
I should have done more research on this company before ordering. I didn't order that long ago but can't get a response out of them regarding shipping. Also noticed on other reviews that they keep sending and charging for other things. I will be contacting my credit union to have all charges from this company blocked. I have very little faith that I will receive my dog beds. May see if I can file a claim to get my money back through Visa
JoAnn
Ordered the dog beds over a month ago. I contacted the company twice and have had no response. Why would I buy calming chews or other supplements ( was going to order) when they cannot even handle a simple request for information. All they would need to say is they are back ordered and we expect a shipment within another month or whatever.
Jerri C.
I ordered the calming dog beds and it's been a month and they haven't shipped. I've told them I wanted a refund but they keep sending the same stupid email about how their sorry about the delay, but they won't answer me about cancelling and a refund. On top of that, their still sending me emails and advertising for the dog calming beds, telling people that if they ordered now that it would be shipped in 2 days. This company is a scam
Marjorie M.
Do not order Medipups two for one beds ! I have waited weeks and weeks no beds. They no longer even respond to my emails.
Nancy W.
Like everyone who hasn't gotten their Medipups beds and got an auto-reply that they are SO busy but will ship shortly, I got that same lame reply. I ordered on May 22. It seems like the only good reviews come from "supplement" shipments. I have these beds from other companies with no complaints. Medipups seem like a scam, I'm sorry to say. NEW addition here Aug. 25; STILL NO PRODUCT, and can't get hold of them at all. No phone answer, mail box full and it won't TRACK with the order number. IT IS A COMPLETE SCAM WITH NO EXCUSES.
Steve V.
I only ordered one time, yet they continue to send product. Can't call only email and never a response. My next call is to the attorney general.
Kathy L.
Just like many others, I ordered the BOGO Dog beds. Just like others, they immediately charged my credit card. That was on May 25, 2023. It is now June 15th!!! Their website states ships in 48 hours. Contacted them several times. Only getting generic answers such as,”due to high volumes” yada, yada, yada! We need to put this company on blast as THIEVES!!! Either that-OR SEND US WHAT WE’VE PAID FOR!!!!’
