Medical SourceWe offer health care professionals and patients access to over 35,000 medical products from the industry's top-rated brands. Our vast catalog serves health care professionals from a wide range of specialties, including cardiology, orthopedic, and surgical. Search for an item in our online store using the search bar, or if you would like assistance, contact us and an expert from our team will assist you.
Medical Source (medicalsource.com) has 338 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Health Equipment · New York, New York
Excellent
Health Equipment · ALBANY, New York
Excellent
Health Equipment · Brooklyn, New York
Excellent
Health Equipment · Brooklyn, New York
Excellent
338 approved reviews, newest moderated first
Mary B.
I didn’t have any experience with this company. But the name drew me to them. However, the product came later then I needed. So then on top of that I need to pay back to the company restock fees which to me is outrages. I don’t know if I’ll ever use them again for medical products.
Aaron L.
Package delivery took 17 days to be delivered. NEW JERSEY TO OHIO approximately 600 miles.
Margaret A.
I still have not received the package. I live in CA. You delivered it to NY. It’s been over 45 days since I ordered the product. Now I have to claim a refund. I’m mad as hell.
Susan M.
Response time was slow. I had to inquire the status of my order. My payment for the items had been distributed from my account and yet for days I heard nothing from the company. After expressing my concerns, I was issued an acknowledgment and a proposed time for delivery. That too was changed, but I did finally receive the order.
Jackie R.
Price was considerably lower than in local pharmacy. THAT alone was a good reason to order. However, you'd better order way in advance. It took just a few days shy of 6 weeks to receive the order. Shipping charges pretty high too on such a small/light package.
James
It has been almost a month since I placed my order! August 25th to be exact. Notification of shipment was sent on September 16. It is now September 23rd and I still have NO product or date of delivery! Apparently your billing practices are far more punctual than your deliveries, as I was all ready charged for the product on my credit card! I am hopeful that I will receive the test strips before I run out of my current supply! Your delay times between order, notice of shipment, and then….. NOTHING… no shipment, no product, and most importantly… no receipt of product, is abominable! Rest assured that I will be making a claim with my credit card provider if U don’t receive my diabetic strips in short order!!! Yours truly James Frank
Ronald B.
Ordered Aug 5th Inquiry response on 8/20 offered no date of delivery. Asked again on 9/5 where order was with NO RESPONSE.
Rodolfo L.
delivery is on time.