medicaleshop.comReviews of medicaleshop.com

4.5213 reviews
Physical Aids
87 Danbury Road, Unit 1, New Milford, Connecticut

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medicaleshop.com

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About medicaleshop.com

Gait Trainers, Manual Wheelchairs, Special Need Standers, Special need seating, Patient Lifts, Power Wheelchair, and more on sale at Medicaleshop.com Rifton, Quickie, r82, Easystand, Arjohuntleigh, Leckey, Etac and many more brands.

medicaleshop.com (medicaleshop.com) has 213 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Website: medicaleshop.com
Category: Physical Aids
Location: New Milford, Connecticut
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 87% of reviews.
Latest: Most recent review: July 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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medicaleshop.com reviews

213 approved reviews, newest moderated first

Heather
Aug 23, 2018
The website is easy to navigate and I…
The website is easy to navigate and I was able to find all the accessories I needed for my order. The prices for the items I needed are the best online. BUT.. I don't love all the emails. My inbox has too many messages, not really pertaining to my order. "Thank you for visiting our website". Thank you for your order" "Order details to follow". Sorting through all the messages is annoying.
Response from medicaleshop.comAug 31, 2018
Dear Client, thank you for your business. we make an honest effort to provide timely updates to our clients. some of the messages are auto generated to inform about order progress to our clients. Medicaleshop customer success team
Rosemary W.
Aug 22, 2018
Sam was helpful and thorough
Sam was helpful and thorough
Response from medicaleshop.comAug 31, 2018
Dear Client, We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs. Warm Regards, Medicaleshop customer success team
Lydia B.
Aug 21, 2018
Great customer service assisting me in…
Great customer service assisting me in measurements, product features, and nice to get it so quickly! It fit my patient very nicely and was easy to install on wheelchair.
Response from medicaleshop.comAug 31, 2018
Dear Client, We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs. Warm Regards, Medicaleshop customer success team
Stvn
Aug 20, 2018
Online ordering was straight forward…
Online ordering was straight forward and easy. The fulfillment process was not. Had to call to finalize my order which was just listening to all the info I’d put in online read back to me and listening to a bunch of mumbled whispers as they navigated their system. Then it was almost a week later the order was finally processed and a shipping label was created but everyday I got a status update email that just said it was processing which was kind of annoying because I got 10 emails and only 2 of them had actual helpful information which was a confirmation of the order and a confirmation of the shipment. Took about a week to be delivered. So 2 weeks, 10 emails, and a phone call later I got the item I ordered. Shipping box was in good shape, packing materials were what was needed to get it here safely, item arrived in perfect condition and was exactly as expected. Overall I’m very happy with the product but next time I need to order medical equipment I will look elsewhere first.
Response from medicaleshop.comAug 31, 2018
Dear Client, thank you for your business. it is our policy to verify options/parts to make sure it works with your main product. Rifton, the manufacturer has a policy of shipping their orders within 2 weeks of receipt, as sometimes products need to build or manufactured. Medicaleshop customer success team
Mike from O.
Aug 17, 2018
Easy Web Page To Navigate
Easy Web Page To Navigate, Fast Shipping, packaged perfect.
Response from medicaleshop.comAug 31, 2018
Dear Client, We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs. Warm Regards, Medicaleshop customer success team
Selena B.
Aug 15, 2018
The product quality is totally worth the money
The product was much more than I expected. The quality is amazing for the price, It is totally worth it
Response from medicaleshop.comAug 31, 2018
Dear Client, We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs. Warm Regards, Medicaleshop customer success team
Diane S.
Aug 13, 2018
New customer
Good customer service.
Response from medicaleshop.comAug 31, 2018
Dear Client, We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs. Warm Regards, Medicaleshop customer success team
Laura
Aug 13, 2018
fast and reliable
I was very pleased with how quickly the product was delivered. The product is perfect. Some companies ship the wrong size or product, but I'm glad to report that medicalshop.com were more reliable than many others.
Response from medicaleshop.comAug 31, 2018
Dear Client, We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs. Warm Regards, Medicaleshop customer success team

medicaleshop.comReviews of medicaleshop.com

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About these reviews

More in Physical Aids

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Sam was helpful and thorough

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The product quality is totally worth the money

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fast and reliable