medicaleshop.comReviews of medicaleshop.com

Since you use the worse shipping company in America (fed ex).I will no longer place orders with this company

Overcharged on my credit card and had no luck getting anything resolved. Had to dispute charges. As a healthcare professional, I would never recommend this company.

4 weken geleden een bestelling gedaan van coolspray. Netjes betaald maar helaas niets ontvangen en geen gehoor van de website / eigenaar Boy Gijzen. Bij de KVK zie ik dat ehboy.nl en medical-shop.nl beiden onder éénzelfde noemer vallen en dat zouden zijn KVK 69320446 en adres Olivier van Noortstraat 23 A te Den Helder. Mijn advies bestel hier niet!!

They have products people need but the shipping is costly. Then, if you have to return anything, you pay the return shipping AND they charge a restocking fee. Not worth it unless you already know a specific product and will not be returning anything. Not great customer service, and really slow. Just avoid them.

Terrible service and false advertising. We are a busy medical office and we ordered some supplies for patient care. The website stated that the supply quantity was 96/cs at a certain price. We bought a case thinking we were receiving 96. Instead, we received 48. We contacted the company and they refuse to honor what was advertised. We contacted the manufacture of that item that is supplied by Medicaleshop and they stated that Medicaleshop is wrong and their website is incorrect. Medicaleshop has not contacted us, we have tried to speak to a manager only to be told they are too busy. This is a horrid site with terrible customer service.

I paid for a new inogen 5 which quit working in less than two months. They won’t refund the purchase because it’s been over 30 days. I had to return it to them at my cost so they could send it to inogen for warrant work. After 4 weeks I called My Medical Outlet only to be told it might be back in another two weeks but they don’t know. When asked about updates on the status I was told they don’t give updates. At this point, I spent $2500 for a machine that I do not have and do not know when I will get it back and I’m only supposed to trust that at some point they will return it. I do not recommend this place at all.

The website states that you can use PayPal but when it is time to pay I have to provide a card number

I ordered medical supplies and was told they would ship in 2 to 3 weeks. I am now in the 6th week and according to Medicaleshop they have no idea when or if they will ship. I didn't have months of supply on hand so this was very inconvenient. They did however charge my card for the products that evidently they can't get.