medicaleshop.comReviews of medicaleshop.com

I paid for a new inogen 5 which quit working in less than two months. They won’t refund the purchase because it’s been over 30 days. I had to return it to them at my cost so they could send it to inogen for warrant work. After 4 weeks I called My Medical Outlet only to be told it might be back in another two weeks but they don’t know. When asked about updates on the status I was told they don’t give updates. At this point, I spent $2500 for a machine that I do not have and do not know when I will get it back and I’m only supposed to trust that at some point they will return it. I do not recommend this place at all.

The website states that you can use PayPal but when it is time to pay I have to provide a card number

I was looking for an specific walker for my niece with Cerebral Palsy. I searched for a while and checked prices because it was kind of expensive everywhere. I discovered Medicalshop and they gave me better price. Two weeks later, I received the walker and everything was perfect. Very good service, and very responsive. I'm very happy, and my niece will enjoy her walker.

I ordered medical supplies and was told they would ship in 2 to 3 weeks. I am now in the 6th week and according to Medicaleshop they have no idea when or if they will ship. I didn't have months of supply on hand so this was very inconvenient. They did however charge my card for the products that evidently they can't get.

I've purchased 5 Axiom cushions for my wheelchairs through medicaleshop now and 2 quokka bags. Hands down they have the best prices. Whenever I get a cushion from my ATP for my main wheelchair, I head to medicaleshop to see if they have it for my backup chair. What's really great is their customer service - contacting them with questions is really easy and they're super friendly and patient. My caretaker has an account and purchases through them on my insurance so they work with that too which is cool. You also get points when you order which gives you a little bit of money off over time.

I recently had the pleasure of ordering from Medicaleshop and I couldn't be happier with my experience. From start to finish, the customer service was outstanding and the delivery was lightning fast. The website was user-friendly and easy to navigate, making it a breeze to find the products I needed. What truly set Medicaleshop apart was their exceptional customer service. I had a few questions about the products and the support team was incredibly knowledgeable and responsive. They answered all my inquiries promptly and helped me make informed decisions. But what truly amazed me was the delivery speed. I placed my order and within no time, my items were at my doorstep. The efficiency and care taken in packaging the products was evident, ensuring that everything arrived in perfect condition. I highly recommend Medicaleshop to anyone in need of medical supplies. Their commitment to customer satisfaction, along with their swift delivery, makes them stand out in the industry. I'll definitely be returning for any future needs.

I want to say that this is a very good company that you can trust. Good customer service, good prices, and fast delivery. I especially want to say that there is one person who works there and who is not indifferent to the fate of special needs children. Mr. Eden deserves a special thanks for his patience and understanding. His involvement helped make the process easier. Thank you very much for your services.

BUYER BEWARE: THERE ARE MANY OTHER 1-3 STAR EXPERIENCES JUST LIKE MINE. DO YOUR RESEARCH AND READ THE HONEST REVIEWS BEFORE MAKING A PURCHASE HERE! *My Experience* On 7/10/21 I ordered a case of LRG Secure X-Plus briefs from Medical eShop Inc and was charged $62.91 via PayPal. At the time of my purchase and this review, their website claims the product is available and will be delivered by Standard Ground Shipping for $6.99. 2-days later I received an email that included the following message: "We would like to inform you that the item for which you placed the order is a non-stock, special order item and carries a lead time of 3-4 weeks." I replied that I would indeed wait, but was weary about wasting my time if the retailer did not keep it in stock and have a viable supply chain or distributor who did. Evidently they order directly from the manufacturer, which only has the XL size back stocked; With no further intent to produce the LRG size I paid for. They tried to bait & switch me for a different size, which I declined, requesting a refund. After that they stopped replying. I want my money back and see the product removed from their marketplace.