MechMaxxReviews of mechmaxx.com

Bought the sm 32 been trying get it going for 3. Weeks. Put the 3 set of belts on it have sawed 8 logs Now the rubber torque bushing come out. No we are not overtightened it we torque it every time. Belts are just trash. Would not recommend this mill.

Ordered a stump grinder on 11/27. Was set for delivery 12/5. On 12/5 the Fedex truck driver dropped the machine off the back of the truck. I instantly refused the delivery and called MechMaxx. First impression was some company run out of someones basement. I was transferred to a manager who assured me the would re send another unit. Sent me a text the same day confirming. 25 days later I have NO replacement and only emails that make no sense and even ask me to rate the machine I do not have. On 12/25 they ask again for me to rate the machine and provide a link to reply to and the link auto generates an email telling you to use another email to send correspondence. This was financed through Affirm who directs me to solve the problem with the Seller. These people need to be reported to the AG and BBB. There is an entire Facebook page dedicated to experience just like this but not limited to bad customer service. DO NOT BUY. You will regret it. Buy from a US based company not some BS chinese drop shipping company. Worste buying experience ever and I spend over $50,000 on tools a year in my business. I wish I would have done more research. I have the entire email chain everything time date stamped. They are such cons they show on their website that I received the item on December 9th as if it were delivered. This is downright fraud. Please see the reply below from MechMaxx..this is AI generated garbage...this is a typical email from them but of course still no proof of a refund of my money already paid. These people pay for so much Google ad space so you cannot even find an American made product because they flood the search results with their products coming up in search results. Using ChatGPT I found and American made stump grinder with the same design for 600 dollars more but with thousands of high reviews---Don't get taken and end up dealing with these people. $600 is not worth the stress of losing your money or receiving a product with no support because it will still end up being a loss when you can't get parts or support. You still have a tool you can't use. Please spread this word. Farmry is another knockoff that always shows up with the MechMaxx searches for products. Dont get fooled. It's the same business model and its products are identical in looks and specs. Only painted a different color and different name.

I really did my homework before ordering my stump grinder from Mech Maxx and it has really exceeded my expectations. I've owned it for nearly 1 1/2 years now and has literally paid for itself and still running strong. I highly recommend their products!

No communication. It will be close to 30 days before the product will be delivered. Called over a week ago to see what was up. Chipper was sitting in California. Representative was to email me the updated delivery details. No update sent. Called 12-22-2026 and product is to be shipped on Christmas....poor customer service and no communication

no confirmation on order

Bought a SM36 Max and it took me 2 months to get it running. Bought the Zonsen engine upon recommendation of the MechMaxx Rep and have had nothing but problems. It was outside for 3 days with the MechMaxx cover on it - it rained for about an hour - after three weeks found out that water had got in the engine through the breather and had vapor lock!! Why??? These are advertised to be outside! Bad Bad experience!

Fast service and even quicker to resolve problem's as far as delivery issues. Thanks Mechmaxx.

I feel great about ever order. They come in an orderly manner. Always packed well Items fit as should. Price is usually the cheapest. Not that cheap is always the way to go but why not if it works well. Always answer any questions you have.