MEAN BLVD is the online multi-brand retailer that sells only authentic products from top Vietnamese fashion brands.
meanblvd.com (meanblvd.com) has 110 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Mesh A.
Nice, cooperative and cooperative site with the customers. I got a big problem and cooperated with them and solved it as soon as possible, and I thank you very much
Response from meanblvd.comMar 30, 2022
Dear Ms/Mrs. Alharbi, Thank you so much for shopping with us and leaving an awesome review here! For further assistance, please contact our team at anytime 🥰
Almzoon A.
Thank you so much
Response from meanblvd.comMar 28, 2022
Dear Ms/Mrs. Alhadlaq, Thank you so much for shopping with us and leaving an awesome review here! For further assistance, please contact our team at anytime 🥰
Fiona
7th Apr Update : Mean Blvd had reassigned a different personnel to rectify the problem. I was given store credit so it's all resolved now! Review on Mar: I ordered twice and I was happy with 2 out of 4 items. 3rd item is acceptable and I intended to return the 4th item. Here comes the problem! *:) The return process was lengthy and on a complicated side (actually the worst that I ever experienced!). I was having some technical issue and was unable to enter the page to lodge the report even though I actually emailed the customer service to request for a return beforehand. The customer service Neo Nguyen took his time and all replies were the exact same, generic email. Obviously it was a standard template to answer ALL questions without really having the need to understand individual issues faced by different customers. Actually Neo Nguyen might as well be an-automated reply system, it's no difference LOL Other theory was Mean Blvd never had the intention to accept any return or issue any refund, it's all just a false front!!
Response from meanblvd.comMar 21, 2022
Hi Fiona, We truly apologize for the inconvenience! we have been following up with the case via email and provided you with a solution lately, we hope that it would be helpful and soon the case will be solved.
Amna S.
Really bad customer service. They don’t respond by emails phone or chatbot. Once you make an order u cannot cancel !! it is very complicated do not buy from them
이예진
I’m always cautious about buying clothes online as I know how saturated the market is with convincing dupes and poor customer service but my experience with this site has been a great experience. Reasonable prices for high quality products and fast excellent customer service. They were also quick to respond about shipping delays due to covid and very apologetic for any inconvenience it may cause. Am definitely going to buy here again and you should too!!
Bobo H.
Customer service is very responsive. They reply promptly and is able to give advice to my request which is quite personal. Quality of the apparel is consistently super. I am so confident in their quality and have made repeated orders
