meanblvd.comReviews of meanblvd.com

I'm filing a chargeback with my credit card company for this. They not only provided fraudulent 10% discount codes that didn't work so I went ahead and ordered anyway, and I ordered a champagne bubble dress and received a random light green dress with acrylic hardware that felt super super cheap. Garbage. I know I won't get my money back from the brand itself.

Unreliable for returns! I ordered twice and had sizing issues, but they strictly refuse to issue refunds (they only offer store credit or flat-out rejections). Very disappointing customer service, do not recommend if you aren't sure about the sizing.

Never got my order for my wedding. Ordered over a month ago and they never even shipped it. They did refund me after some back and forth since I never received the item. When I repeatedly asked for an explanation as to why an order that was not even being made to my custom measurements, didn’t even ship after an over a month, they ignored that question multiple times so not sure what happened.

I ordered my wedding dress from Mean BLVD. The dress itself was around $2,200, and I paid approximately $600 EXTRA specifically to have it made to my custom measurements because it is heavily beaded and would be difficult, if not impossible, to alter significantly after the fact. After waiting about three weeks, I received an email the day before the dress was supposed to arrive telling me that the designer had "accidentally" sewn an XL tag into my custom-made dress, but assuring me that despite the tag, the dress had definitely been made according to my measurements. Obviously this made me nervous, but I agreed to receive it and see for myself. As soon as I tried it on, I knew it was wrong. I checked the dress against the custom measurements I had submitted, and multiple measurements were incorrect. I then waited several days to have the dress professionally assessed by my tailor because, with my wedding only about a month and a half away, my first priority was figuring out whether it could be fixed. My tailor confirmed that the measurements were incorrect and the discrepancies were significant enough that she did not believe the dress could reasonably be altered to fit me. She specifically advised me to request a refund. I contacted Mean and provided measurements, photos, videos, and everything else they requested. Instead of acknowledging the fact that a dress I paid an additional $600 to have custom made does not match the measurements I ordered, I have been asked to provide multiple different rounds of evidence, including repeatedly measuring the dress in different ways. At one point, they told me they could not determine whether the dress had incorrect measurements or a "manufacturing issue," which is particularly baffling considering this was sold to me as a custom-made garment. They told me they had issues with how I measured a few spots, so I retook them and sent more videos. They never acknowledged the other half of the incorrect measurements that were wrong, and I assume that not asking me to retake them means they were taken correctly, and we could all agree that they were not what was ordered. They completely ignored me asking about these measurements multiple times. After all of this back and forth, Mean BLVD finally told me they would provide their "final update" within 12 hours. I heard nothing from them for over a week and a half, despite sending multiple follow up emails . So at this point, I have a nearly $3,000 wedding dress that does not fit, cannot reasonably be altered to fit, and does not match the custom measurements I paid an additional $600 for — and my wedding is rapidly approaching. I have now had to initiate a dispute with my credit card company because Mean BLVD has stopped responding instead of resolving the issue. based on my experience, I absolutely DO NOT recommend ordering a custom garment from this company, especially for something as time-sensitive and important as a wedding. If you're considering ordering from Mean BLVD, particularly using their custom-measurement service, I would think very carefully before spending the extra money. I did exactly what I was supposed to do, paid a significant premium for custom sizing, and I'm now scrambling to find another wedding dress while simultaneously fighting to get my money back. Extremely disappointing experience. Updating my review to respond to the response from the company- they originally told me I did not measure correctly, so I retook the measurements exactly to their specifications of how I needed to take them and the measurements were STILL INCORRECT. They received these new correctly measured videos, literally completely ghosted me for almost two weeks while I tried to follow up multiple times, and now are trying to act like I’m being unreasonable. They still have not acknowledged the new proof that I sent, or the other HALF of the original measurements that ARE INCORRECT that they never asked me to retake or expressed any issues with how I measured. Instead of agreeing or disputing how I took these other measurements they are just pretending they don’t exist. They maintain that because they sent photos ahead of time, it’s impossible that their designer could have been wrong or showing false measurements, however when I sent photos of the same measurements to say the dress was wrong the Ssame photos were not considered good enough proof & I had to send videos instead (which they still ignored anyway) My review absolutely stands: do not pay for a custom dress from this company. They do not take their custom measurements seriously, & they will ignore if the dress is incorrect, even if you send Multiple rounds of proof. They will not work with you in a timely manner and I would absolutely warn you against purchasing from this company.

I ordered Elina Sheath dress and it is so elegant and beautiful. Had a little trouble with sizing, and the staff were always available to communicate with me and address my concerns. Overall, the dress is beautiful and the customer service reps are very good.

Shipping was quick and customer support was incredibly prompt when I had questions. I found it good to go up a size but dresses designed beautifully was very happy with the details.

Great experience. Customer service worked with me on my order to make sure I was satisfied and was so responsive and helpful!

I bought the Julia high neck dress, a beautiful piece the laced top blending down to the sheer bottom was very flattering. I’m an AU small medium and recommend custom sizing as large runs abit small still. I also received the item within 10 days of ordering when it estimated 2 months which was great. Support are very easy to reach and are fast to respond ◡̈