meanblvd.comReviews of meanblvd.com

I placed an order on January 11. It is now February 6, and I have not received any updates on the order. I reached out to customer service to get an estimated ship date or any information at all about the status of my order. I have not heard back. I understand LNY may have played a role in the delay, but the unresponsiveness of the customer support team and complete lack of updates is very unprofessional and makes me worried this website is a scam. Update February 10, 2023: I received a message from customer support after they saw my review. They informed me that the package would be shipped the next day. They were true to their word, and I received the package today. The clothes are nice. I really like the structure and designs of the outfits. However, fabric and overall quality should be higher given the price point. For example, some of the buttons are flimsy and not attached to the fabric well. Straps on shirts and dresses are not adjustable. That’s fine for me because they still fit me, but that may not be the case for other people. Overall, I gave 4 stars because I want to support Vietnamese designers.

The dresses are good but their quality is not good enough.

Amazing quality and great fashionable pieces🤩🤩, the only negative the return process it’s a bit long and not as easy as other website. But wouldn’t make me turnoff from shopping from here👍

7th Apr Update : Mean Blvd had reassigned a different personnel to rectify the problem. I was given store credit so it's all resolved now! Review on Mar: I ordered twice and I was happy with 2 out of 4 items. 3rd item is acceptable and I intended to return the 4th item. Here comes the problem! *:) The return process was lengthy and on a complicated side (actually the worst that I ever experienced!). I was having some technical issue and was unable to enter the page to lodge the report even though I actually emailed the customer service to request for a return beforehand. The customer service Neo Nguyen took his time and all replies were the exact same, generic email. Obviously it was a standard template to answer ALL questions without really having the need to understand individual issues faced by different customers. Actually Neo Nguyen might as well be an-automated reply system, it's no difference LOL Other theory was Mean Blvd never had the intention to accept any return or issue any refund, it's all just a false front!!