MDLIVEReviews of mdlive.com

4.411,728 reviews
Doctors & Surgeons
13630 Northwest 8th Street, Sunrise, Florida

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MDLIVE

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About MDLIVE

MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.

MDLIVE (mdlive.com) has 11,728 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: mdlive.com
Website: mdlive.com
Category: Doctors & Surgeons
Location: Sunrise, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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MDLIVE reviews

11,728 approved reviews, newest moderated first

LEDORA Y.
Jan 21, 2020
Excellent service
Excellent service
Response from MDLIVEJan 22, 2020
Thank you for the positive feedback, Ledora. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
JENNY
Jan 21, 2020
Service was convenient
Service was convenient, timely, and efficient. I feel like a doctor's note should have been given though.
Response from MDLIVEJan 22, 2020
Hi Jenny, thank you for the positive review. We're sorry that your provider did not offer a doctor's note. If you would like to provide us with more feedback on your experience, please contact our customer service number at (800) 400-6354.
NChambers
Jan 21, 2020
Very quick service
Very quick service. Polite and professional but sadly the Rx issued did not resolve my issue
Response from MDLIVEJan 22, 2020
Thank you for the positive feedback. We're sorry that your prescribed medication did not help you. If you would like to provide us with more feedback on your experience so that we may better assist you in the future, please contact our customer service number at (800) 400-6354.
A C.
Jan 21, 2020
Great except for wait times
Great except for wait times. You would tell me to be ready, then call and say, No, wait a little longer. Went on for about 4 hrs, but I hung in there and got help. Thanks
Response from MDLIVEJan 22, 2020
Thanks for the positive feedback. Due to this year's cold and flu season, we are experiencing heavy traffic and are currently investigating longer wait times for calls. We're sorry that this has negatively affected you, and we continuously take into account feedback from our customers so that you may better access our service with ease. If you would like to provide us with more feedback on your experience, please contact our customer service number at (800) 400-6354.
Rhonda E.
Jan 21, 2020
I was so impressed with the ease of…
I was so impressed with the ease of getting setup and then things actually working as was described. I met with the doctor who was attentive and within 20 minutes of logging on my visit was completed. It saved me hours of time, and not having to get out of the house when I felt so bad that I couldn't go to work.
Response from MDLIVEJan 22, 2020
Thank you for the positive feedback, Rhonda. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
LORI
Jan 21, 2020
The MD was very caring
The MD was very caring, compassionate and explained her diagnosis very clearly - 5 star service. However, everything I read before scheduling an appointment indicated you would speak with a MD within an hour... this was not my experience, I waited 3 hours!
Response from MDLIVEJan 22, 2020
Thank you for the positive feedback, Lori. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
Karen U.
Jan 21, 2020
Great customer service!
Great customer service!
Response from MDLIVEJan 22, 2020
Thank you for the positive feedback, Karen. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
Tracie S.
Jan 20, 2020
download the app first
You have to download the app in order to do video conference. We somehow ended up with two accounts because it was a confusing process but after we got it set up and talked to customer service twice it was good. Quick call back and script on Sunday for my husband who was in bed with the flu and didn’t feel like sitting at urgent care office.
Response from MDLIVEJan 22, 2020
Hi Tracie, thank you for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!

MDLIVEReviews of mdlive.com

About MDLIVE

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MDLIVEReviews of mdlive.com

MDLIVE reviews

Excellent service

Service was convenient

Very quick service

Great except for wait times

I was so impressed with the ease of…

The MD was very caring

Great customer service!

download the app first

About MDLIVE

About these reviews

More in Doctors & Surgeons, Florida

THC Physicians

Health in Globe

Physicians Now: ADHD, Anxiety, Depression & Sleep

BodyLogicMD

MDLIVE reviews

Excellent service

Service was convenient

Very quick service

Great except for wait times

I was so impressed with the ease of…

The MD was very caring

Great customer service!

download the app first