Dominic M.
quick sunday visit
saw a doctor on mdlive sunday night and my script hit the pharmacy in 20 minutes

MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Dominic M.
saw a doctor on mdlive sunday night and my script hit the pharmacy in 20 minutes
Ash
Provider was quick, kind, and effective. It took 25 minutes before someone took my apt, but it was 2am on a federal holiday and UC or ER would have taken way longer. These appointments are not meant to be extensive or like a primary care visit, it is online with no physical checks. I had an issue that was straightforward and did not require diagnostic testing. She helped me with that issue.
Response from MDLIVEJul 10, 2026
Thank you for your feedback! We appreciate you taking the time to share your experience. The MD Live Support Team
West Coast N.
I am surprised to see all the bad reviews. I had great experience and I am picky. The company I work with now contacts with a company that uses MD Live. I was sick and took a flu test which came out positive. I used the MD Live option to complete my assessment and that a doctor would get back to me in about an hour. I received my notiication by text that my assessment was complete and received comprehensive info on care and the prescription was aready called in to my pharmacy. I was too sick to leave the home so this worked out really well for me.
Response from MDLIVEMar 29, 2026
Thank you for your review. We are happy that you had a positive experience with our service.
Allaha
Very happy with services I received, very clear and helpful and quick... it was all awesome 👌 thank you so much!!
Response from MDLIVEFeb 23, 2026
Thank you for your review. We are happy that you had a positive experience with our service.
Lisa W.
I was too sick to get up and go to my doctor. I created a MD Live account and within 30 minutes I received a call from a doctor. She was excellent. She listened to everything I said, repeated it back to me and provided a prescription. Before we ended the call she asked me if I needed anything else and told me to call back if I was not feeling better within 24 hours after starting the medication. Excellent services and very easy to maneuver around the program
Response from MDLIVEJan 16, 2026
Thank you for your review. We are happy that you had a positive experience with our service.
Frank F.
I have nothing but great things to say about mdlive. I use mdlive for behavioral health and have been able to get the medicine I need, even if I’m running low and just need a couple days worth before my prescription comes in. The provider I have is amazing and empathetic. And every time I have talked to customer service, it’s been a pleasant experience. An all around great service. Thank you for making life a little easier.
Response from MDLIVEJan 16, 2026
Thank you for your review. We are happy that you had a positive experience with our service.
Sarah H.
Dr. Mohan Kothandarama Rao is my hero today. I've been dealing with post injury pain for the last four days. An in-person Urgent Care refused to prescribe pain relief. Dr. Kothandarama Rao was timely and considerate, and MDLive is a breeze to navigate, make appointments, find summaries, and more.
Response from MDLIVEJan 23, 2026
"Thank you for your feedback! We appreciate you taking the time to share your experience. The MD Live Support Team"
Shakerra S.
I AM PISSED. I had an appointment today with Therapist Laprincess Foster. She called me one time and I answered and her line disconnected. I immediately called the number back to speak with someone and as I’m on the line I quickly get another call back telling me I missed my appointment. They saying she could have technical issues but would you know if you did not attempt to call back to carry on with my appointment. I DO NOT LIKE MY TIME AND SUNDAY WASTED AND I REALLY WANTED GUIDANCE TO START MY SUNDAY OFF BUT SHE IS A THERAPIST WHO DO NOT CARE
Response from MDLIVEJan 23, 2026
Hello, we are so sorry to hear that you did not have a great experience with our services. At your earliest convenience, kindly contact our customer service line at 800-400-6354 to speak with a Health Service Specialist for assistance and to address your questions or concerns.