Jordan K.
I paid $39 for a refill of three…
I paid $39 for a refill of three routine medications that I have been taking for years. I have used other tele-health services in the past, but figured I would give this one a try since its website suggests its service is simple and to the point. Unfortunately, that is far from the case and I wouldn't bother using this service if I were you. Putting aside the countless website forms, some of which I had to answer twice since the website glitched in the middle, the whole process took far, far longer than any other service I had used in the past, and at the end of it all I only received a 30-day refill of one of my medications which is inadequate since the whole reason I used this service was because I am going out of town and won't be back for more than 30-days. A complete waste of time and money.
Response from MDAnywhereJun 7, 2024
We're sorry to hear that your expectations were not met. At MDAnywhere, our team strives to deliver the best experience for everyone while staying compliant with state regulations and maximizing safety. We are upfront with pricing and allow the patient to cancel with NO charge if the quantity is insufficient. Quantity depends on the classification of the medication. The questions we ask are again for the safety of the patient and similar to those that would be asked by an in-person provider. If you have any questions for our team please communicate through the MDAnywhere website in order to keep all communications private and secure. Our team would be delighted to assist.