Jud C.
Two Reviews in One
Veronica, who runs the place, was wonderful and spent about an hour with me on the phone... I'm an invalid w/ no ins but will be on Medicare in a month, and I'm covered in ringworm. I only came here for a starter (30 day) Rx of oral terbinafine, which I took 10 years ago (3 rounds), with ZERO side-effects. No liver effects. I haven't left the house in 2 years. Veronica cares, as does Hannah, who was filling in on the phone when I called back a final time and she gave me enough info to realize there would be no point in persisting. FIVE STARS for both of them. Sadly, they don't decide who gets an Rx. A Dr Crystal Broussard immediately denied my request for the terbinafine, saying I need to see a doc (preferably a specialist) in person. Broussard knows (or should) that in-person exams of rashes often result in the wrong diagnosis. Thus, she insults my intelligence. I neither need nor can afford a specialist. I called cust service again and Veronica suggested I reply to the doc's short passing of the buck. I did so and furnished additional info that was plenty for her to make the right decision. She ignored me. "What's the worst thing that could happen from writing this Rx?", I asked. She couldn't answer. This is not okay. This is NOT high-stakes medicine. Each day, my nightmare gets worse. Time is of the essence! She saw one of my photos showing fingers with both eczema and the ringworm. She refused to interact with me in order to do her job. If telemedicine isn't for a case like mine, then WHO EXACTLY is it for?? No stars for Dr Broussard.
Response from MDAnywhereMar 23, 2026
Hello. We are sorry to hear that your experience was frustrating, as our goal is always to provide a seamless and professional medical consultation. To clarify how our process works, MDAnywhere operates as an asynchronous telemedicine platform. This means that once you complete your intake questionnaire, a live Medical Doctor—not a computer—personally reviews your answers and your photos to determine a safe and accurate diagnosis. Unlike other sites, at MDAnywhere, if the patient cannot be treated, they are not charged. The questionnaires are designed to gather essential clinical data that photos alone cannot always provide. To ensure the most accurate intake, we offer specific pathways for various skin conditions (which you can see here: https://mdanywhere.com/rash-and-skin-treatments/). If a 'general' skin visit is selected, the questions are naturally broader to help our physicians rule out more complex issues. Please don't hesitate to contact our support team directly at 1-800-632-4981, via our website chat, or by messaging the team through the website. We are here to assist you.