MbxcooterReviews of mbxcooter.com

was able to speak with JJ and then communicated via email where I could send pictures and get responses back. Very helpful!

MBX-US1071 The shipping protection consisted of a steel cage encasing the MBXcooter and heavy cardboard box surrounding all. Arrived intact, undamaged. Thank you. By the way: I LOVE IT!

Just love my new scooter, its everything and more. This company is great to deal with! They take the time and effort to help with any questions or concerns...Thank you!

The Scooter is rugged yet light enough for me to put in our SUV. The power meter was damaged in shipment but the customer service team ordered a replacement meter which installed easily. Customer service is very responsive and we love this scooter which is very reasonably priced. Thank you!!

I bought my mother a scooter from this company and it stopped working , my mom is elderly and couldn’t figure out why it stopped working. I reached out to the customer service for help with the issue and they were so prompt with responding back to us. They sent my mother a new battery and charger and the battery was the issue, they resolved that issue quickly and we are very pleased with her scooter and their service. Thanks so much.

Purchasing from this company was a great experience We bought the two scooters one for pasture driving and one to go shopping My mom is 82 And she loves them both!!! It’s giving her freedom now that she thought she lost!!! WE LOVE THESE SCOOTERS

Updated Review: After contacting Mbxcooter, I sent them pictures of the battery, they explained I had an older version of the scooter/battery and the Amazon listing should’ve never said lithium. They were quick to help and sent a replacement lithium battery. ——————————————— We purchased our Mbxcooter Scooter from their Amazon store page. It worked great for a while, but the battery weight was much heavier than what I had expected for the Lithium MS20 25Ah (30-Mile) battery. When the battery wouldn't hold a charge for longer than 5 minutes, I went on Amazon to see they had removed the listing from their page. Taking apart the battery, I found that it was 2 - 12V 20Ah Sealed Lead Acid batteries running in series instead of 25Ah Lithium as it was advertised. The two batteries were glued together side by side with the battery information facing each other. I had to scrape them apart in order to see the battery's information.

The scooter was not what we needed. There wasn’t anything wrong with it, we just couldn’t use it for the purpose that we bought it. The battery was not strong enough for our needs. The customer service team was very helpful and responsive. I appreciated the time that they spent with me.