MbxcooterReviews of mbxcooter.com

I am writing this review because of a bad review this company received which the author did not give this company a chance to try and help them rectify the situation. Somebody spoofed them and was harassing the person and then in turn wrote a bad review for them and it is NOT this companies fault. I came on there because I am getting ready to buy and I always read reviews first and I’m glad I did so I will definitely buy this one because every other review is wonderful except the last Karen’s review.

This company kept in touch through the whole process from buying to getting it shipped to my door. It was packed so good, that it was like breaking into Fort Knox... Easy to operate, going front or backing up. Bright lights, and signals that actually work. We have a stone and sand driveway. And it climbed right up the hill... Lots of power, and a light touch is all it takes. Now this is new, and time will tell, but right out of the box perfect.

I purchased my (pink!) scooter on February 5, 2026. It ran great until the end of July. Something happened to the gears (I think??) and it made a horrible noise when driving. I immediately contacted the company with my concerns, and customer service responded promptly by shipping an entirely new engine, which arrived in two days. My 75-year old friend, who was an engineer in the US Army did the installation for me (I'm physically disabled), and the scooter worked even better than before. I was so incredibly happy with the company's ability to take a bad moment in my life and make it so much better.

I had purchased my scooter in June, but didn’t have a chance to get someone to help me with it until August. We were all set except for charging the battery and then realized that we were missing one of the cords. After searching everywhere, I reached out to Mbxcooter Customer Service and, without hesitation, they assured me that they had contacted the warehouse and a new cord would be on the way! It was the easiest transaction I’ve had with a company in forever! I would recommend them 1000%⭐️⭐️⭐️⭐️⭐️

Purchased this scooter for my mother. It's perfect for her needs. Customer service was top notch as well. Would recommend.

When we got a scooter, it just had one small issue so we contacted customer service and they were excellent with walking us through it. The problem was fixed. I was amazed with the response time.I would definitely recommend them to anyone. My mom loves the scooter. She has had a few of them from other companies and this one is definitely the best one she’s ever had. Thank you again.

was able to speak with JJ and then communicated via email where I could send pictures and get responses back. Very helpful!

MBX-US1071 The shipping protection consisted of a steel cage encasing the MBXcooter and heavy cardboard box surrounding all. Arrived intact, undamaged. Thank you. By the way: I LOVE IT!