MbxcooterReviews of mbxcooter.com

So for 8 months now I have been trying to replace it for the scooter that broke down after I purchased it. I was told it would be replaced and the replacement was broken. I was then told I would get a refund this has been a lie and stated several times. Then I was told I had to open up a PayPal account in order to get my refund. Of course again I was told they would be sending me a scooter. None of this has happened and I've just been bounced between customer service rep customer service rep. This company does not back up their products and even though you would think they would be an honorable company and not make you go through all of this and still not do either replace or refund. Is this the company you want to deal with?

Spammer. Harasser. Repeatedly called a UK mobile number from an international number. Leaves a voicemail of HEAVY BREATHING, hangs up and calls again. Heavy breathing voicemail AGAIN. Oh how I wish we could submit video evidence on here. I identified this business by looking up the number, business registered in CA, USA so I will be reaching out to the local police to register harassment. I am not a customer. I had a negative experience with a different mobility scooter company, so either this is the parent company or they’ve bought my details. Either way, spam calling me and heavy breathing voicemails is shady af. Avoid. Edit to Respond: Absolutely wild that Mbxcooter’s response, after acknowledging that I say I am not a customer, is to submit a request for my personal data to verify my experience. Why would I submit more personal information to a business I believe harassed me? I have my phone records that show the number that is all over your website, calling me and I still have the voicemails. That is my experience. Instead of trying to get more personal information on me, perhaps look into the situation on your end. I can prove in 2 screenshots that my experience is genuine, can you prove this call wasn’t from someone at your business? This irritated me so much that I decided to do a little digging, didn’t take much. Mbxcooter, according to your own website, is “Operated by Ecomobi Global”, and Ecomobi just happens to be the exact company I had an issue with. Sold me a dangerously defective scooter, I left a review detailing the electrical fault and reviewed them as a seller on Amazon. They aren’t happy about that, especially as I’m no longer responding to their attempts to contact. How neatly the pieces now fall together. So I will be taking this to the UK Police and Amazon, as that was the platform I made the mistake of purchasing from Ecomobi on. I guess I should thank you for pushing me to make the connection that you are the same business and the number wasn’t spoofed, so I can take this to the relevant authorities here.