46667 The Mayo Clinic is a nonprofit academic medical center based in Rochester, Minnesota, focused on integrated clinical practice, education, and research.
Mayo Clinic (mayoclinic.org) has 156 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
Also known as
mayoclinic.org
Website
mayoclinic.org
Category
Hospital & Emergency
Location
Rochester, Minnesota
Listed on Five Star Index
2026
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Most recent review: October 2026.
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Avoid Mayo Clinic Women’s Health Clinic at all costs. There are better options. Providers do not listen to the patient and as a patient I felt bullied during my visit. Never have I experienced conduct from a provider as I have at the Women’s Health Clinic.
Mayo Clinic is not what they used to be.
MR
Melissa R.
I've had several bad experiences with…
I've had several bad experiences with the doctors and nurses at the Mayo Clinic in Fairmont, MN. I've had a doctor who never filled critical medications when they needed to be filled. I've been treated like less of a person just because of my income stature. I think this clinic like a lot of others is only concerned with healing the rich. I've also been prescribed dangerous mixtures of medications which led to severe complications. Because of this clinic I now have a hard time trusting any doctors.
MI
Mike
Mayo Clinic Killed My Father
Per my father’s Death Certificate and Mayo's Clinical Notes of each of the 4 Mayo doctors (Boniface, Mayo, Brumble and Roy) who treated my father after the June 14, 2021 biopsy performed by Dr. Massimo Raimondo, it was Raimondo's errant biopsy that caused my father’s death. Raimondo performed what should have been a very routine Endoscopy Ultrasound and biopsy of a small mass near my father’s pancreas they were 95% certain non-cancerous. Raimondo "accidentally" biopsied his repaired aortic aneurysm which caused bacteria to enter his bloodstream that quickly turned into sepsis and after 3 weeks of unbearable pain and gradual, horrifying deterioration and loss of all bodily functions and use of extremities, he passed away in a hospice on July 12, 2021.
The errant biopsy was the fatal failure by Mayo staff, it was not the only one. Here are the top 3 of many:
1) Unconscionable communications - the first communication to my father and his wife of 67 years one day after ER admittance on June 20, 2021 following the errant biopsy was not a diagnosis nor treatment plan from his doctors, it was Mayo’s hospice group requesting which hospice center my father should be sent to. The next day Dr. Mayo says that communication was premature, then over the next few days - Dr. Brumble tells the family the plan is to discharge my father tomorrow to hospice, then Dr. Mayo indicates the possibility of home care with antibiotics, then Dr. Roy says he can be discharged home 7-14 days after a clear blood culture to take antibiotics at home, then a nurse practitioner says the plan is to discharge him tomorrow for hospice, then Dr. Roy again says he can be discharged home 7-14 days after a clear blood culture, then beginning on June 29, no communication of any kind from the doctors that were treating him and the family is left with the unspoken realization Mayo has abandoned Leslie and must make hospice arrangements.
2) Inhumane pain management - my father was forced to endure multiple episodes daily that would last up to 4 hours of intolerable level 10 pain with elevated fever, heart rate and uncontrollable shaking. It took 30-45 minutes before any pain medication was administered due to their archaic and inhumane 6-step internal procedure to slow-walk its way through 4 different staff members. My father could feel the episode coming on and we would beg the Mayo staff to start the process or be prepared to - to no avail.
3) Abandonment - the 3 doctors responsible for his care (Mayo, Brumble and Roy) completely abandoned him after week 1 of 2 he spent in Mayo he** - not 1 of the 3 Mayo doctors made a single visit to see my father or speak to his family the 2nd week after daily visits 1st week as they were certain his death was imminent and they wanted to distant themselves from a dying man. During his 1st week at Mayo, a senior nurse asked my father if he wanted to continue treatment (living). After an immediate yes, she asked again if he was sure. Unconscionable!!
A Kepro (the outsourced quality of care investigative company for Medicare) review by 2 medical experts concluded Mayo’s quality of care for my father’s pain management “did not meet all applicable professionally recognized standards of health care”. As a result, Mayo was required to enroll in Kepro’s Quality Innovation Network Quality Improvement Organization to educate Mayo’s staff in pain management proper drug choice, dosages, frequency and timeliness of drug administration, method of administration, etc. This was akin to sending this supposedly esteemed clinical staff to take an equivalent of a college level 101 class in pain treatment.
The Dept of Health Investigative Unit conducted an investigation into Raimondo's errant biopsy and referred findings to the Prosecution Unit. Prosecution investigation did not dispute Raimondo’s errant biopsy killed my father but no evidence of procedure not followed - "Accidents happen."
MT
MaraM#thaf#ckinFinch
If you're not white and wealthy don't…
If you're not white and wealthy don't bother going to the Mayo clinic they're not interested in you.
LE
Lew
Mayo clinic: parrot of the corrupt FDA
Mayo clinic is nothing more than a parrot for big pharma and the corrupt FDA. For example, there is an all natural and non addictive supplement out there, now getting protection acts throughout the country, called Kratom. It has saved literally thousands of lives from opioid addiction as well and these people talk about it like it's crack. They don't like big pharmaceutical companies getting circumvented and patients actually getting a solution to opioid addiction, anxiety and depression or pain relief. It is appalling!
CU
Chronic UC P.
Mayo doesn't care if you are in pain
Mayo only prescribes pain meds if you are dying. I say this from personal experience. I am a patient at Mayo in North Phoenix. Neither my GI nor PCP at Mayo prescribes pain meds now that im past my surgeries and had my colon taken out. Even though my severe refractory disease no longer responds to treatment and I am in pain, they couldn't care less. My PCP can't even look me in the face and say I am not allowed because I work at Mayo. Instead, she offers a 3-week program to learn about alternative methods, as if I hadn't already tried everything under the sun. The program requires you to be on the Mayo campus every day, from 8:00 a.m. to 5:00 p.m., for three weeks. It's insulting, this pcp knows I have lost several part-time jobs bc of my pain, and the little amount of work that I have now doesn't pay unless I complete the job. When she looks at me and says useless responses at every appointment, it makes me feel sick—fake doctor. Save your money, go somewhere else.
CO
CombatCritic
The Mayo Clinic - Jacksonville: A Dangerous Disgrace to Veterans and to Medicine
As a highly decorated, 100% disabled Air Force combat veteran--a retired Lieutenant Colonel who served in four combat operations (JOINT ENDEAVOR, ALLIED FORCE, SOUTHERN WATCH, and ENDURING FREEDOM)--I came to the Mayo Clinic in Jacksonville for one reason: to survive.
After four years of debilitating long-COVID, I flew over 4,000 miles from our home in Portugal, desperate for the world-class care Mayo claims to offer. I rented a car, spent over $2,000 on an Airbnb, and planned to stay a month--possibly even relocate--if I found the help I desperately needed.
I arrived at the ER early on March 23, 2025, exhausted after driving the streets of Jacksonville all night. Why? Because the Airbnb host refused to give me access unless I signed an agreement outside of Airbnb's policies--and I refused.
I walked into the Mayo ER asking for help. Instead, I was immediately sedated, stripped of my rights, and held against my will.
Within hours, I was labeled "suicidal and homicidal" (a laughable claim given the circumstances), and involuntarily committed to a mental institution for 72 hours.
Let me ask you:
Would a suicidal or homicidal man fly 4,000 miles, rent a car and an apartment, and spend thousands of dollars trying to get medical care only to become suddenly suicidal or homicidal?
Of course not, that's ridiculous. But the Mayo Clinic didn't care.
Once I escaped this nightmare, I booked the first flight out of Jacksonville and immediately contacted an attorney. Mayo Clinic's ER staff violated my civil rights, plain and simple--but in Jacksonville, Mayo is apparently untouchable. No lawyer will take them on.
And now? They're trying to bill me over $10,000--despite the fact that I'm fully covered by Tricare for Life and owe nothing. They've even threatened collections!
DISABLED VETERANS BE WARNED:
The Mayo Clinic is not the caring, elite institution they pretend to be.
They will violate your rights, detain you without cause, and profit from your suffering.
I was told by several multi-hospitalization patients as well as a few River Point Behavioral Health staff (who will remain nameless)) that this deplorable Mayo-River Point financial collaboration has been going on for quite some time.
This is not care. This is medical abuse. DO NO HARM?
CombatCritic Gives The Disgraceful Mayo Clinic - Jacksonville ZERO BOMBS OUT OF 10 ... And A Permanent Spot On My WALL OF SHAME™
... More Bombs Are Better (Unless You're On the Receiving End)
ST
Steven
Mayo Clinic Lacks Basic Human Decency
I had a telehealth visit with the Gastroenterology Department on April 7, The following week I delivered my images and test results. I emailed the portal and let them know they had all of my information. The response was from someone I never spoke with who said I will let them know. It’s been three months since my telehealth appointment without so much as a word. I AM A HUMAN BEING - NOT A PIECE OF TRASH. It is nothing short of CRUEL to give a patient the false hope they will be treated and then ignore them.