Mayo ClinicReviews of mayoclinic.org

Shame on you Mayo Clinic for allowing the Urology department to taint your good name. My father had back surgery a little over a month ago and during the procedure, the vascular team accidently cut his ureter. The Urology team, who performed the repair, has had almost no contact with my father during his recovery. He has experienced pain and complications stemming from the ureter accident, including fluid build up around his kidney. It is now 6 weeks post surgery and the urology clinic at Mayo has completely dropped the ball. Take some responsibility and follow up with your patient! Before surgery, my father was so impressed with the whole Mayo organization and everyone he encountered during the pre-op process. This experience has put a black mark on Mayo Clinic! I had read that the follow up care was horrible...I now see if for myself.

Mayo staff should have made sure insurance is completed for the patients prior to arriving. I had wish Mayo would have sent all the testing procedures planning to my insurance for approval process before my out of state arrival. The Mayo insurance and billing department should have assigned a person to help me as a go between to make sure all procedures are covered. My insurance takes a few days to approve and they will not do the procedures is there is no guarantor. I’m the end all procedures were cancelled with stress and disappointment. Of all the whole time Mayo is helping people. They completely dropped the ball on patients coming from out of state. Recommend: The first appointment should be with the business office or meet the business office two weeks before appointment!!! If it’s all about money! Upset Patient

The most horrific experience my partner and I ever have had. Please AVOID these scam artists. My partner had some health issues that weren't being resolved through the NHS. A friend of ours told us to go to the Mayo US due to their investigative expertise and that they had a nice experience with them when they used to live in the US. We decided to make the plunge and reached out to the Mayo to book a consultation. Right off the bat, we felt like we were just a "SALE" to the team on the phone. When discussing what we needed it felt like they just wanted put us on the most expensive package due to them having targets, half the things on the package were unnecessary, when quizzing the team on the phone why we should go for £8k platinum package, they just said its in on best interests and would fast track our process. We begrudgingly agreed, even though it was out of our budget and wpuld need to save for it. We needed time to get the money together but the sales team constantly kept persuing us to sign up and part with our mo ey. This was very unprofessional and way over the top. Anyway we saved and parted with the money and requested dates to be seen. We had to follow up two or three times just to arrange an appointment. We ended up seeing an American doctor who told us he used to work in the US Mayo, the consultation was swift and he referred us for tests, and said he would arrange a 1 to 1 with the US team immediately. After 2-3 weeks we didn't hear any response from the doctor. We started to follow up with emails and calls. After 1-2 months we kept getting fobbed off that results weren't ready and the US team are super busy and that they would let us know when the next availability is. 2 months of chasing beacme 3 months. Then by the 15 week we got our blood results. We discovered once we saw the results, that they were ANOTHER PATIENT'S RESULTS they sent us by mistake. The nurse incharge called us to apologise about the "admin error" and said they would resolve all the "admin" and "operation" issues and send us all the results and set up the call with the US. We also found out why we weren't getting a response from the doctor we first, is that he had left the UK to go back to the Mayo US. This is a disgraceful way of working and unacceptable without so much of a handover or to refer our case to another doctor. We got all of our results within 10 days (now a total of 5 months since we paid) and even they we had to chase persistently. We've requested a refund from the Mayo for all the pain and stress caused. They have yet to respond (no surprise). Don't even bother going to these clowns, all they care about is your money and contradicts their supposed "values" as a care group. We ended up seeing a doctor on Harley Street and got us what we needed and refered in under 9 days. Mayo Clinic should avoid at all costs and and the directors should be ashamed of themselves!

I never knew that a physician was able to with track their statement or follow up for examinations such as a MRI and Neurologist. How do doctors records become void? This physician TK openly acknowledged and stated that he only does what Worker’s Compensation says to do. I’ve always believed that the physician had the upper hand. When did the physician become the puppet? He lied he’s a hypocrite and I can openly say he has abandoned his oath as a physician and is not to be trusted. The good lord sees all in the righteousness in people. My opinion I would fear for my soul. After reading the doctors follow up review I can not believe he lied again. Do not trust.

If you're expecting "Minnesota nice", you won't find it here. Expect bad news to be sent by an automated email at 5:01 PM on a Friday so that the staff won't have to deal with you or your suffering.

AVOID Mayo Clinic AVOID This place is a complete joke. They messed my appointment up 5 times and didn't even care to call me back, apologise. I have come from overseas to have my exams done, although I had arranged everything 2 months prior, still Mayo clinic managed to mess everything up and delay my return by a week. The staff in Radiology is a joke. 3 people including their manager tried putting a needle in my arm and could not do it, they left me battered and bruised, Louis the radiology manager was quite arrogant and the radiographer Lexi was quite incompetent in doing what they are supposedly are trained for. she rammed the needle in my arm so many times. I will never go back to this place and make sure no one else does. Mayo clinic in London is not worth going to, Never again.

One of the worst clinics i have ever been in London. They are most disorganised and have no clue about how to treat patients. they never called me back and i had to call over 5 times and still after arriving, there was no organisation what so ever. The Imaging Manager Louise and the Radiographer Lexi were most unprofessional and made me wait for a very long time with no explanations. it seems that this is the trend by these two people as I had others say the same thing about them. This is a shame, I will never go back and will not recommend mayo clinic. will also mention on social media about this horrible people and place.

Pediatric Nephrology is ineffective with their treatment of adolescents. This is truthful and serious. Listen up: The Nephrologist we had wallowed in negativity and an acquired bad taste for adolescents in general. He branded our child as medically non compliant based on grasping at straws and sought to coerce us to submit to punishment dialysis based on his oppressive assumptions that we werent filling prescriptions and therefore meds were not being taken: a non truth our pharmacist easily contradicted. He seemed intimated by our very strict watch over our child's health and our keeping of every record and our being in command and control of our child's medical care. We arrived at appointments with a huge folder with every record there is for our child. It appears our exercising our parental authority and endeavour to work with him instead of submitting to him really bothered him. The transplant advocate was also the Nephrologist's personal nurse. She would be at our appointments but stood in a corner like a frightened rabbit. We suspected she was only there to peek at our notes and cower to the will of her boss instead of representing us as a patient advocate. Our last effort with them ended when we caught successive lies in our child's medical review after appointments. We are willing to give people the benefit of the doubt but there is no doubt when you say one thing and completely contradict yourself a couple of paragraphs later - repeatedly. For having an adolescent and being responsible parents we were condemned and belittled. When we confronted him for his excessive contradictions he sent us a letter with a list of excuses as to why a kidney was being denied to our child.... Really? Just 8 months later God in His goodness has seen to it our child is transplanted at a stable and even God fearing hospital. Our child is mature and medically compliant because of the knowledge it means life or death. God as our witness, this is all true and we have records to prove it. We have since heard of the cult like mentality at Mayo clinic and we praise God He delivered us from that place. This has not been an attack on persons but a grave warning to parents.