Loser D.
Be Cautious
I took Enclomiphene prescribed by Maximus for 2 months. Initially my experience was very positive. After the first month was over problems with their customer support started to emerge. I was billed for things that I never agreed to pay for and was told that I was being charged an "annual fee" for the second time in 2 months. I started having side effects, from the enclomiphene. I contacted the Maximus Dr. who told me I should "talk to an endocrinologist." The majority of my issues seemed to come from some communication issues, and the side effects I experienced seem to have been a very rare occurrence. I imagine the way Maximus does things is pretty much par for the course with these types of services. I encourage anyone considering something like this to be prepared to pay for independent lab testing and to work with your primary care provider
Response from MaximusAug 14, 2025
We understand there was some confusion regarding your billing. All subscription and fee structures are outlined during the sign-up process, but we recognize that clear communication about these details is essential, and our support team is always available to clarify any questions about charges. Regarding the side effects you mentioned, patient safety is our highest priority. Standard medical protocol for any new or concerning symptoms is to seek immediate care at an emergency room if they are severe. For less acute reactions, the most responsible guidance is to consult with a specialist for a comprehensive evaluation. This ensures patients receive the most appropriate level of care for their specific situation. We appreciate you highlighting the importance of patients being proactive in their health journey. To that end, we want to clarify that patients are always welcome to utilize their own lab testing from a provider of their choice or use our state-of-the-art at-home lab kits provided by a third party. We also agree and always encourage our members to maintain a relationship with their primary care provider to ensure a holistic approach to their health. We wish you the best on your continued health journey.