MaximusReviews of maximustribe.com

Really bad communication. Care Team, Support Team, Elation Passport, etc. The communication is extremely disjointed and confusing with this company. This led me to miss a message through one of their channels that they need updated lab results. 30 days later, I get a message that "Your subscription has been cancelled". I replied asking for more information. Complete crickets. Nothing. So, I messaged customer service. 48 hours later, they asked me for my name, dob and address. I provided it. 48 hours after that, they said I didn't give them lab results so I'm out of the program. This really sucks, Maximus. I was a customer for almost 3 years, and this completely soured my opinion. I used to recommend your website.

Every time I deal with them it's a problem. They don't respond, the prescriptions are late and incorrect. My entire experience with them is horrible. It's almost like if there is a way to do it poorly they have figured it out. I understand they don't think this is how they operate but every prescription or refill I have gotten from them has had problems. They don't respond in a timely manner. Just recently I had to call the 3 time, send 4 chat messages and at least 3 emails and they still sent the wrong prescription. As I mentioned about its a problem every time. They should fix the problem. I can't be the only person that has this experience.

They make reordering very easy.

I ran out of medication due to a system error even though my card was charged. They reached out to me promptly after my review and got my shipment sent and expedited and even refunded me half of my costs. Very pleased with their effort to resolve my issue.

Cant get a hold of anyone at customer service, ive tried calling mulitple times, tried the live chat and text and no one has responded. My credit card was charged an insane amount for a subscription I had paused and says doesnt renew until June. I should have read the reviews on here first as there is a bunch of people with the same issue. I had to call my credit card company to dispute the charge. Steer clear of this company unless you have disposable income to pay for bogus charges with nothing to show for it!!

A+good product and service

Great folks. Responsive, kind, and willing to help. Medications are great quality as well.

Been receiving oral T and Enclomiphene for about a year now. Went through several doctors during that time and every time I start getting low I need to reach out to them and remind them that I’m low. Currently sitting at 1 week without my prescription and expect atleast another week, maybe two, who knows, without my prescription. Bots are no help and I can’t talk to a real person. Doctor won’t respond to my messages. I highly recommend spending your money elsewhere.