Carlos
El servicio es muy bueno
El servicio es muy bueno
Response from Maxaroma.comJun 21, 2023
Muchas gracias por su comentario y comprar en Maxaroma .
Founded in 2018 and headquartered in New York City , MAXAROMA is an e-commerce fragrance retailer serving perfume lovers with a curated selection of authentic designer and niche fragrances. We carry 500+ perfumes and colognes from established luxury houses alongside rare, hard-to-find niche brands, giving customers a single destination for everyday staples and hard-to-source discoveries alike. What sets us apart is our focus on the niche and luxury fragrance world , our team stays close to new releases, discontinued classics, and emerging independent perfumers to help shoppers find scents they won't find everywhere else.Every fragrance we sell is guaranteed 100% authentic. We offer Free Shipping , Free Returns in the US, and a 30 Day returns policy, and accept all major credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay. Has been awarded best Retailer 3 years in a row, by Newsweek and Statista, USA Today & ScenrXplore. Questions about an order or want a recommendation? Reach our support team at [email protected]. Follow us on Instagram/TikTok/YouTube @maxaroma for new arrivals and fragrance guides, and sign up for our newsletter to stay ahead on the latest in luxury and niche fragrance.
Maxaroma.com (maxaroma.com) has 2,975 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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2,975 approved reviews, newest moderated first
Carlos
El servicio es muy bueno
Response from Maxaroma.comJun 21, 2023
Muchas gracias por su comentario y comprar en Maxaroma .
Mora P.
Maxaroma has done it again. We’re like besties at this point. Great sales, quick delivery and authentic fragrances.
Response from Maxaroma.comJun 21, 2023
Thank you for your support, we are glad you are happy with your order!
Nigel
My purchase experiences on MaxAroma have been great. Very nicely laid out website and usually have received my orders within a week of placing them. Only knock on them is they never send an email confirmation on orders but you can easily find out order info by signing in and going under ‘orders’ tab in My Account.
Response from Maxaroma.comJun 21, 2023
Dear customer, Thank your for your feedback and for shopping at Maxaroma.
Ronald
Llevo 20 días sin recibir mi pedido es una tienda virtual muy mala no volveré a comprar
Response from Maxaroma.comJun 21, 2023
Hola Estimado Cliente, Muchas gracias por su comentario. Lamentamos mucho el no poder haberle entregado su pedido a tiempo. En este caso nosotros enviamos el paquete usando la compañía de transporte adecuada en respecto al producto y valor del costo de envío. En este caso el costo de envío para usted fue gratis, sin embargo nosotros tratamos dos veces de enviarle su paquete a travez de la misma compañía y ambas veces se nos regreso el paquete. Por el momento estamos haciendo un tercer intento de enviarle este paquete, en este caso usamos otra compañía diferente. Aunque nos cuesta mas caro todavía queremos que le llegue el paquete lo antes posible. Le ofrecemos nuestras sinceras disculpas, por favor tenga en cuenta que en ocasiones las compañías de transporte van a tener retrasos y/o no pueden hacerle el envío por diversas razones. No obstante, nosotros estamos aquí para ayudarlo en todo lo que este en nuestro alcance. Déjenos saber si tiene alguna otra inquietud y/o si tiene algunas sugerencias. Saludos cordiales, Maxaroma Customer Care Team
Stephen
Great experience. Excellent product. Great price.
Response from Maxaroma.comJun 21, 2023
Thank you for your support and for shopping at Maxaroma !
CARLOS A.
excelente, todo muy rapido, buena calidad...¡¡¡
Response from Maxaroma.comJun 21, 2023
Muchas gracias por sus comentarios y comprar en Maxaroma.
Ashley
Great customer service. Fragrances are authentic!!
Response from Maxaroma.comJun 21, 2023
Dear customer, Thank you for your feedback and for shopping at Maxaroma .
Stephanie
Fantastic service, as usual!
Response from Maxaroma.comJun 21, 2023
Thank you for shopping at Maxaroma .