Maxaroma.comReviews of maxaroma.com

Response from Maxaroma.comJun 22, 2023

Thank you for your support and for shopping at Maxaroma .

Response from Maxaroma.comJun 22, 2023

Thank you for your review.

Response from Maxaroma.comJun 21, 2023

Thank you for shopping at Maxaroma !

Response from Maxaroma.comJun 29, 2023

Hello Dear Customer, Thank you for taking the time to write this review. Our commitment with our clientele is to provide an excellent service to make your online experience a smooth and secure way of shopping. We pride ourselves in providing authentic products, an outstanding service by finding solutions given a prompt notification of an issue, and guide you how to use our website should you need help with it, and more. In this case, we did not receive any form of communication from your part about your dissatisfaction about your purchase. If anything, we provided you with a return label in order o receive a refund for this purchase. We still have not received your return and unfortunately, the acceptance window may be closed. On the side note, if you still would like to return this item please send us an email to [email protected]. One of our agents will provide details on how to do so. Best regards,

Response from Maxaroma.comJun 21, 2023

Thank you for your review !

Response from Maxaroma.comJun 21, 2023

Hello Dear Customer, Thank you for contacting us. Please note that this reward and referral program is being managed by a third party company which we have no control over. The third party company, Yotpo, realized that the order of the friend you referred is considered as invalid for you to receive the extra discount of $25.00. We cannot give specifics since this data is confidential and only Yotpo could use this data to discard invalid orders in regards to the referral program. We have made every attempt for this to be an exception, however, we cannot overwrite their system. Nonetheless, please let us know if we could assist you with anything else. Have a great day! Maxaroma Customer Care Team

Response from Maxaroma.comJun 21, 2023

Thank you for your review !

Response from Maxaroma.comJun 21, 2023

Thank you for your review !