Rafael U.
Great product very low price and…
Great product very low price and excellent delivery
Response from Maxaroma.comMar 9, 2023
Thank you for your review !
Founded in 2018 and headquartered in New York City , MAXAROMA is an e-commerce fragrance retailer serving perfume lovers with a curated selection of authentic designer and niche fragrances. We carry 500+ perfumes and colognes from established luxury houses alongside rare, hard-to-find niche brands, giving customers a single destination for everyday staples and hard-to-source discoveries alike. What sets us apart is our focus on the niche and luxury fragrance world , our team stays close to new releases, discontinued classics, and emerging independent perfumers to help shoppers find scents they won't find everywhere else.Every fragrance we sell is guaranteed 100% authentic. We offer Free Shipping , Free Returns in the US, and a 30 Day returns policy, and accept all major credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay. Has been awarded best Retailer 3 years in a row, by Newsweek and Statista, USA Today & ScenrXplore. Questions about an order or want a recommendation? Reach our support team at [email protected]. Follow us on Instagram/TikTok/YouTube @maxaroma for new arrivals and fragrance guides, and sign up for our newsletter to stay ahead on the latest in luxury and niche fragrance.
Maxaroma.com (maxaroma.com) has 2,975 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Cosmetics & Makeup · New York, New York
Excellent
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Excellent

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2,975 approved reviews, newest moderated first
Rafael U.
Great product very low price and excellent delivery
Response from Maxaroma.comMar 9, 2023
Thank you for your review !
Nicholas R.
Yo yo they be Da Bes!
Response from Maxaroma.comMar 9, 2023
Thank you for your review !
Sarynes
The shipping was fast and the product was as described.
Response from Maxaroma.comMar 9, 2023
Thank you for your review !
Jorge
Everything excellent!
Response from Maxaroma.comMar 9, 2023
Thank you for your review !
Jack
Very fast shipping and great prices for expensive fragrances. I paid for free shipping and still got here 3 days later that is great!!
Response from Maxaroma.comMar 9, 2023
Thank you for your support and for shopping at Maxaroma !
Nithin
It was delivered in great condition snd just like expected. The reason for my earlier rating was because the survey asked me how the order was and the item was not even delivered. It was still in transit. I didn't raise a complaint because I was waiting for the product.
Response from Maxaroma.comMar 9, 2023
Hello Dear Customer, Thank you for your comment. As far as we could see, there's no record of any complaint about this shipment being lost/delayed. Moreover, the estimated time of arrival for your package is for 03/09. As of now, the carrier marked this shipment as successfully delivered on 03/08. https://tools.usps.com/go/TrackConfirmAction.action?tLabels=LV460703095US https://www.canadapost-postescanada.ca/track-reperage/en#/search?searchFor=LV460703095US If anything, our carrier delivered this package before the estimated time of arrival. I hope that everything is fine with the items you received, then again if you have any complaints, please let us know. We're available via chat, email and/or phone call 7 days a week. Have a wonderful day! Maxaroma Customer Care Team [email protected] (212)204-0003
Jeremy S.
I loved the quick delivery and I was so excited to finally buy the cologne that it was supposed to be. But I’m pretty sure I didn’t receive what I thought I was supposed to. I was very disappointed that it wasn’t the bottles it said.
Response from Maxaroma.comMar 9, 2023
Hello Dear Customer, We're saddened to hear that the item you requested was not as expected. According to our records, there's no complaint from your part about this issue. Please note that we offer 30 days to send us a return request if you are unhappy with your purchase. This is a free option that we offer to all of our customers should there be an inconvenience with the product received. Please let us know if you have further questions by sending us an email to [email protected]. We're available seven days a week. Have a great day!
Frazier
Sometimes, it's how a business handles the problems that says almost everything you need to know about them. In my case, it was a refund for items that were out-of-stock. Maxaroma was quick in responding to my questions and in solving my problems. Ultimately. I was happy with the service and the product. Maxaroma is a class act and I highly recommend them.
Response from Maxaroma.comMar 9, 2023
Thank you for your support and for shopping at Maxaroma !