MAURIPROReviews of mauripro.com

Thanks to Adriana Rojas for her understanding and honoring the price even though I had issues getting the order in on time because I had to fly out of the US for an emergency. Adriana also kept in contact throughout the order process to make sure it all went smoothly. Thanks again!

Cristina was great. She initiated contact after my order to update on shipping and responded to all my inquiries very quickly, usually within the hour. Very impressed. Will use MauriPro again.

I ordered a traveler car twice by accident but Cristina Beuzeville in customer service saw the problem, processed the order, and worked with me to see that I got the part asap. It couldn't have worked out better thanks to her!

Made my order almost two months ago. Can’t speak to anyone. Have had to keep nagging for a simple response. They won’t even respond to my finally canceling the order. Simply a miserable experience.

Our Lewmar winch broke, and Mauripro Sailing we're very helpful in helping us acquire new parts. They were always answering all my messages swiftly, and were even able to speed up our delivery. We are very grateful for all their help, and can highly recommend shopping at their store.

The pieces I asked for were correct and a fair value. Andrea Trujillo asisted me 100% !! thankyou

I first used the Mauripro website 11/16/22 looking for LEWMAR 44ST composite endcap & spacer. Prices listed were $10. stem disc and $3.60 bearing spacer. Not having pictures, I tried to engage an online chat to ensure I order the correct components. No one responded at that time so I didn’t place the order. I did receive a follow up from Maciel by email. 11/28/22 i tried again. Had 3 CLF-LEW - 45000338 for $30. in the basket. Just waiting for confirmation I had the correct product. 2/1/23 Sent an email response to Maciel outlining my request: I am looking for a plastic spreader and composite endcap & top side nut for the LEWMAR 44ST. I found the first two back in Nov but only find the plastic spreader currently. 2/9/23 Spoke by phone to George. Assumed he was a knowledgeable rep/ sales associate to take my order. Gave him the numbers I had used previously. When he told me the endcap price, I questioned him, telling him it was 2 1/2 times the price previously listed. I’m only going this route (sales associate) because no picture and wanting to assure I receive the correct piece. Im at my Boat 4 1/2 hours from pick up. I have multiple orders out. I pick them up first part of March. Upon opening this package, I see the end cap or stem disc is brass and not composite. I contact Christina. She asks me to take a pic, read her email 3/14/23 and she will get back to me. When she does not, I again make contact. I am then informed this item is special order. 1. I emailed for a specific part (composite endcap) I received a bronze endcap. 2. I was not informed this part would be special order at time of ordering with George. 3. I would like to return the item and receive reimbursement. 4. There are 18 cotter pins I was told would be in later or by March 1st. They have not yet arrived. Christina asked for verification of size in a recent email. I thought George took care of that also in the February order. Please cancel that order also and refund.

Christina B. Did an outstanding job in handling my order and following up with my questions. My order arrived on time.