Rick M.
The timepiece is completely…underwhelming!
The timepiece is completely underwhelming.
Response from Matthew Mercury WatchesSep 16, 2026
Dear Mr. Modlin, We are sorry to hear that your timepieces did not fully meet your expectations. Our team has tried to reach you several times by both phone and email, as we would genuinely like to better understand your experience and see how we can assist. Unfortunately, we have not yet been able to connect with you. We would greatly appreciate it if you could reply to our email or contact us at your convenience. Our priority is to make sure you have a positive experience with Matthew Mercury, and we will be pleased to assist in any way we can. We look forward to hearing from you and remain at your full disposal, 24/7. Matthew Mercury Customer Relations




