Matthew Mercury WatchesReviews of matthew-mercury.com

Response from Matthew Mercury WatchesOct 9, 2026

Thank you so much for your wonderful review! We’re delighted to hear that you felt well supported throughout the entire experience! Most of all, we’re thrilled that you love your new timepiece and we wish you many memorable moments with it! Warm regards, Matthew Mercury Team

Response from Matthew Mercury WatchesOct 7, 2026

Thank you for sharing your feedback! We’re sorry to hear that your experience with the timepiece was disappointing, and we would be more than happy to turn it around. Our Customer Care Team has already contacted you by email to better understand your concerns and assist in any way we can to improve your experience. Warm regards, Matthew Mercury Team

Response from Matthew Mercury WatchesOct 7, 2026

Thank you so much for such an exceptionally thoughtful review! We’re delighted that your new timepiece has become such a special addition to your collection! Your generous words about Lisa’s kindness, professionalism, and personal attention mean a great deal to our entire team. We’ll make sure she sees your wonderful feedback. Knowing that you value both the craftsmanship of our watches and the human side of our service is one of the greatest compliments we could receive. Thank you for placing your trust in Matthew Mercury and we wish you many memorable moments with your new timepiece! Warm regards, Matthew Mercury Team

Response from Matthew Mercury WatchesOct 1, 2026

Thank you so much for your review! We’re delighted that the red strap and TZ3986 design have made such a strong impression, not only on you, but on your friends as well. We hope you continue to enjoy wearing your new timepiece for many decades to come! Warm regards, Matthew Mercury Team

Response from Matthew Mercury WatchesOct 1, 2026

Tusen takk for en så gjennomtenkt og hyggelig anmeldelse! Det gleder oss å høre at hele opplevelsen, fra kommunikasjon og bestilling til levering, innpakning og brukerveiledning, levde opp til forventningene dine. Det betyr spesielt mye for oss at du beskrev klokken som «et vakkert smykke». Vi setter stor pris på tilliten din og håper du får glede av den i mange år fremover! Vennlig hilsen Matthew Mercury Team

Response from Matthew Mercury WatchesSep 29, 2026

Thank you so much for your thoughtful review! Your description captures exactly the experience we hope to create, from choosing a timepiece that feels just right to the moment the presentation box is opened. We’re delighted that the classic design, careful packaging, and craftsmanship all made such a strong impression. We wish you many memorable moments with your timepiece! Warm regards, Matthew Mercury Team

Response from Matthew Mercury WatchesSep 29, 2026

Thank you so much for your review! We’re delighted that everything went smoothly and that your new timepiece arrived exactly as expected. We wish you many memorable moments with your timepiece! Warm regards, Matthew Mercury Team

Response from Matthew Mercury WatchesSep 26, 2026

Thank you for taking the time to share your experience! We’re sorry to hear that the timepiece did not fully meet your expectations. The TZ3986 is powered by the Swiss-made Ronda 3540.D movement, which is quartz with a battery power reserve of up to five years. All models powered by mechanical automatic movements can be found in our dedicated Automatic Collection. https://matthew-mercury.com/pages/automatic Our Customer Care Team recently contacted you by email to address your concerns and assist you with resetting the chronograph to the correct position. We hope we can help resolve this and improve your experience with your new timepiece. Warm regards, Matthew Mercury Team