Jim F.
They Need to Understand Customer Service
I ordered an item on MassGenie and there was no indication that it was to be sent via email or in the physical mail. I had to contact their robo-support who got me to a real person (who knows where) and the said finally it was going to be sent via email. The delay was ridiculous. I would not recommend this seller at all.
Response from MassGenieMay 2, 2019
Thank you for commenting here. We sincerely apologize for the delay in your order. There is a note in product details on how to locate your PlayStation Plus digital code: Your PlayStation Plus digital code is the tracking ID located under your order history. In case you need our help, feel free to email us at [email protected] or call 888-572-6193.



