Valued C.
Great place
Great place, great price. I bought a switch here and I really enjoy it.

MassGenie is a social shopping marketplace specifically designed and curated to provide a fun, memorable shopping experience. MassGenie’s vision is to redefine the online marketplace experience through the power of social shopping.MassGenie's unique model offers people opportunities to make their voices heard. "Power Deals" give buyers leverage to drive down prices through crowd shopping fueled by social media. Sellers compete to offer buyers the deepest discounts. By using MassGenie’s Power Deal and leveraging the power of social shopping and sharing, we empower our customers with the products that they need or want at the best possible price.
MassGenie (massgenie.com) has 614 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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614 approved reviews, newest moderated first
Valued C.
Great place, great price. I bought a switch here and I really enjoy it.
Gerard C.
This website offers lots of bargains, but quite diverse in its offerings. Most of the stuff offered is of little interest to me. Equal deals are usually available elsewhere.
Response from MassGenieMay 6, 2019
We want to extend our sincerest apologies for the negative experience that you had. Thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process.
Jian C.
I had a very bad experience with MassGene customer service. I was trying to return an item. I understood that MassGene’s return policy was to follow the seller’s “stated return policy”. I explained to the representative that on the seller’s shopping page I could not find any return policy. She didn’t even try to investigate my statement, say to look at the seller’s site or ask me for screenshots of the site. She insisted that the seller’s submitted return policy involved a restock fee and therefore I had to pay the fee. It’s completely non-sense. Plus her tone was not welcoming. I ended up keeping the item I never use. I would NEVER buy anything from MassGene again and I had been telling my friends not to.
Response from MassGenieMay 3, 2019
We want to extend our sincerest apologies for the negative experience that you had with our customer service agent. I understand your frustration at having not assisted with your concern. At MassGenie, we pride ourselves on giving 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry. We do our best to train each of our representatives on how to properly handle our customers’ issues, including how to escalate problems that they are unable to assist with. Your concern was not handled properly, and we are going to take steps to ensure that this situation does not repeat itself. I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process.
Valued C.
Accurate, good pricing
Scotty
My buying experience was great. Everything happened just as promised.
Louise
Found a pair of designer shoes for a great price that was under prices at Nordstrom and other high end stores. Very pleased.
Charmine A.
I Love my shoes thank you
Kerry O.
Good prices and fast order processing