MassGenieReviews of massgenie.com

Great Deals and Awesome Stuff

Update: 6-26-2019 Changing review from 1 to 4 star as a representative contacted me after my initial review and at least attempted to rectify the issue and satisfy their customer. My original complaint still stands, unable to edit current address or add a new one but the company does seem to be actively trying to resolve these issues and seems concerned about keeping their customers happy. That goes a long way towards promoting good will even if unable to complete this transaction. I probably will not make another purchase from this site until I can verify that address editing is possible but I'll mark this up to poor website controls and not a malicious indifference. Original review : Made a power deal purchase but ended up getting an email stating they couldn't verify my address and order would be cancelled if not updated to a verifiable address. Inconvenient but understandable, the problem arises in that they will not allow you to update or add an address. Tried from mobile, no dice, tried from home computer on latest versions of Edge, Internet Explorer and Chrome, all give the same error that you must be logged in to change/update an address which obviously I'm already logged in to be able to see my account/address information. Oh well, lesson learned and will not use or recommend.

confusing, did i make a purchase or not? why are there two prices?

placed serveral orders but somehow got cancelled and the agent blamed the bank side. Contacted my bank said not bank's end fault. Very confusing.

I was skeptical at first but now I’m hooked!

………gooddeal

Great Experience , Competitive Price , Products look good as well.

There's genuinely a good deal here and there.