Mark M.
This chair has exceeded our…
This chair has exceeded our expectations! It is so popular, that I have to schedule time to use it!! Can't get the kids out of it!
At MassageChairStore.com, we’re in the business of well-being. We believe in healthy bodies and healthy minds, and we believe it all starts with a commitment to you. Our massage chairs combine the very best in therapeutics and technology, providing a one-of-a-kind relaxation experience to promote overall health.We are proud to provide personalized one-on-one service for all of our customers through our massage chair experts, who have personally tested each chair we have in stock. Because the Massage Chair Store stands firm to its commitment to matching you with the chair that best suits your needs, we will assist you through the entire process.No matter what aches or pains plague you, we guarantee that our massage chairs provide the comfort and relaxation that your body is seeking. If you’re not sure what massage chair is best for you, we’re here and happy to help! It’s our goal to get you on the road to a happier, healthier you.What separates us from other massage chair stores? We’re more than a simple website and answer system. Massage Chair Store operates a full showroom, conveniently located in Seabrook, NH, less than an hour from Boston. Come experience our full selection today!
Massage Chair Store (massagechairstore.com) has 644 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Mark M.
This chair has exceeded our expectations! It is so popular, that I have to schedule time to use it!! Can't get the kids out of it!
Scott R.
Had the chair 3 months. I use it everyday. Rick and the staff was very helpful, and I even got a few friends buying a chair after they heard my positive reviews. My biggest positive is that it helps my posture. I like many other 65+ we’re starting to hunch a bit. Since using the chair 15 minutes twice a day my back it much more flexible and it’s easier to start up straight. I think the daily massage is great for your lymph nodes also. I have zero regrets on spending the money on the Kyota chair.
Joe D.
Rick was great! Prompt, honest, helpful and sincere! My chair is to die for awesome! An amazing value and better than expected. I highly recommend the Massage Chair Store! Joe DeVoto
Eli J.
Great customer service, great delivery, easy assembly, and fantastic chair. Best of all, the chaos are TAX FREE! The price you see is the price you pay!
kaylynn P.
My Kyota M898 massage chair arrived 2 weeks ago. My family is so happy with its performance that we are considering a reservation sheet to book massage times! Rick Gallant was my sales contact who did an excellent job explaining the chair’s features and the “white glove” delivery process. The delivery was on time and the personnel were both friendly and professional. An attachment screw was missing from the enclosed hardware, but a call to Rick resulted in an immediate Fed Ex of the replacement part. I simply could not be happier with the quality of the product or the buying experience. Carl H
Response from Massage Chair StoreAug 9, 2022
Hi, Kaylynn, Thanks for taking time to leave your review! Rick is really awesome and definitely easy to work with. It's great to know that you had such a positive buying experience and are loving your massage chair! Waiting lists aren't bad. Tell your neighbors and you could charge admission. I hope you continue to enjoy your massage chair for years to come. If you do need any assistance going forward, please give us a call at 603-910-5383 and one of our Customer Experience Representatives will be happy to help!
Consumer
Customer service is good. Had a problem with my footrest and they took care of it right away. The chair was shipped in a timely manner and was delivered within 10 days. My only complaint is that the chair grabs the Achilles’ tendon which is very uncomfortable. Everyone that has tried the chair says this. Seems like it shouldn’t be a big deal but it is really bothersome and actually hurts.
Response from Massage Chair StoreAug 3, 2022
Hello, Thank you for taking time to leave your review! I'm sorry to know that you're not loving your chair! We would love the opportunity to speak with you further and assist you in any way possible to provide you a 5-star experience! Please give us a call at 603-910-5383 and we'll be happy to help.
David V.
Could you please forward me the shipping company name and number as to this date still haven't heard from them.
Response from Massage Chair StoreJul 8, 2022
Hi, David, Thank you for taking time to leave your thoughts thus far. It looks like you placed your order on June 29, just before the long holiday weekend. Our typical delivery timeframe for all of our chairs is between 4-6 weeks from the point of purchase. Sometimes there can be delays (like for example a holiday weekend where several businesses, including ours, are non-operational). It looks like your chair shipped out of our Altoona, PA warehouse on July 6, so tracking information should have been emailed to you sometime yesterday. You'll want to make sure you check your junk/spam folders, as sometimes our emails do end up there. I apologize if you haven't seen anything, but please feel free to call our Customer Experience Team at 603-910-5383 if you have any further questions regarding your delivery.
kim van T.
excellent customer service! explain detail and help customer choose the chair that they need.
Response from Massage Chair StoreJul 7, 2022
Hello, Thank you for taking time to leave your review. We appreciate the kind words and will be happy to assist you with anything you need going forward. If you need any assistance, please call us at 603-910-5383 and speak with one of our Customer Experience Representatives.