Massage Chair StoreReviews of massagechairstore.com

The chair does not meet my needs

Very honest, deliver team did a great job!

Bernie was professional, asking about who might be using a massage chair & our specific needs. He helped me one on one in a room of about 30+ chairs. He was easy to work with, & no pressure. I was very glad to try a chair out before buying. He also found veteran's discount. I was very pleased with shopping & purchasing experience.

My wife greatly enjoys the chair. We use it daily. Bernie was professional and very helpful. It is the first chair we bought and we are hooked.

The fact that I was able to get the only price that I wanted but the quality chair that I needed for the awesome price and the quality and the satisfaction guarantee. I even received the chair two weeks sooner before I was told I would get it that was awesome.

Great store and people to work with. They made sure the chair I was ordering was a good fit for me. The chair arrived fast and was easy to assemble! Also great financing options seeing I have used Affirm many times before for bigger purchases!

Ryan was great helping me and answering my questions and He was prompt with his replies. Great customer service so far. Can't wait to get my chair!

The crate/box looked like it had been through a war. I didnt even want to unpack it. Call the service department and they assured me that if there was an issue they would resolve it. It all looked ok until I started the assembly. The mounting screw and mounting clips were missing for the right side assembly. Again I called service and they sent the parts out and I had them in a few days. Finishing the assembly the chair works without a flaw. My only question is as the company states every chair is fully tested. How can that be if you cant assembly it without the missing parts?! Customer service could not answer that question., but all in all I love the chair. The price was excellent and a condition grade of B was more than fair. Customer service was beyond exceptional thnx guys.