Marriott International, Inc.Reviews of marriott-hotels.marriott.com

Marriott Exeter. Sandy Park Way. BX2 7NN. UK. Well worth a Stay!!. Clean and Tidy Rooms. Excellent Service. At all Levels!!. 8th. Floor Restaurant. Very Good. With Music. On a Friday!!,

Visiting Grand Isle and flying out of BTV, I used 41,000 Marriott points to cover lodging (including taxes) for one weekend night in late May 2025, staying at the Courtyard by Marriott at Burlington Williston 177 Hurricane Lane Williston, Vermont 05495 USA. The reservation could have been canceled at no charge two days before my arrival. I was greeted as a Silver Elite, and understood that with that status I was entitled to free wi-fi. A feature I am increasingly pleased with is the ability to access my Netflix account – easily accomplished here. The room may or may not have been an upgrade – I found it to be well-suited for business travel. It had ample desk space and lighting, had multiple USB ports and electric outlets, and the bed was firm and comfortable. The entire room was spotless, and to its credit (apart from two complimentary bottles of water) there was no sign of single-use plastics. The bathroom was well laid out, such that I could operate the shower controls without getting wet. There were hand washcloths and a well-positioned grab bar in the shower/tub combination. The room was on the first floor and offered a nice two-chair patio outside nestled among the tall shrubbery, allowing a private area right at the room. It took me about 10 minutes to travel from the hotel to the airport, and – as was driving a rental – I was able to fill up the gas tank within a block or so of the hotel. Check-out was seamless, and throughout the stay there were no unpleasant surprises. No disturbing noises, and if I wanted breakfast I could have paid $15 for a hot and cold buffet – not something I was interested in, but it’s nice to know it was available. (BTV has an all-day breakfast counter under the name of Skinny Pancake, one located before and one after TSA’s checkpoint, which offered an excellent menu of locally sourced meals.) The airport’s restaurant offered a well-stocked bar and service staff that were engaging and efficient. I shopped around for the best offers in the Burlington area, making my choice about six weeks ahead of time. I’ve been a regular visitor to the area over the past thirty years, and it’s true the rooms are more expensive than I would have expected. That said, I am fully satisfied that I got my money’s worth (or my points’ full value) for this brief stay.

I am a Marriott Lifetime Platinum Elite member and have been unable to use the online reservation. I have tried more than 10 times over the past several months with no luck. The website is never reachable for me. It does not recognize my Marriot member number. I have booked rooms calling reservations only to find after making a reservation that I have no reservation. The Marriott reservation system, both online and over the phone, is pitiful at best and often does not work. I recently made a reservation by phone, and confirmed over the phone, only to find a day later the reservation did not exist. I like Marriott and use it when I travel, but your reservation system is almost useless.

Une personne prénommée Josephine m'a contacté sur Telegram (identité à vérifier) afin de me proposer une rémunération contre des likes sur les différentes pages, sans même y avoir été. Pratiques frauduleuses. À éviter à tout prix.

I accidentally booked a room while i tried to enroll in their program. They could not cancel it, even after JUST placing the order. They say the rate is not refundable. So do not book here if you want any service.

Detroit Marriott at Renaissance was a TERRIBLE and HORRIBLE experience. We could not use the toilet for 4 hours due to it overflowing and waiting 4 hrs for someone to come up and plunge it. I also had to wait for washcloth and towels for hours! DO NOT waist your money Detroit Marriott at Renaissance!

I recently had to book a stay at the Element Downtown Denver East location. It was a last minute emergency because unfortunately I was in a domestic violence situation and I was trying to get away. I made the reservation over the phone. The phone number was (888) 236-2427. I confirmed with the customer service representative that although I was making the reservation with the card that I would be paying cash. She assured me that I would have the option to pay by cash or card at the hotel. I didn’t want to pay with my card because I didn’t want my abuser to find me. I arrived at the hotel which was a short drive from my apartment and was greeted by the receptionist named John. He then had me step aside to help a customer with some grab-n-go items. Once he finally got back with me I gave him my name and ID to check in. He asked for my card which I used to reserve the room I went to pull it out and advised that I would be paying in cash. He said that he would still have to put a hold on the card which I as I stated I didn’t want the charge or hold to show up and my abuser to be able to locate me. I tried to whisper (there were a couple of people around) that I was getting out of a DV situation and this was an emergency. John strangely chuckled and stated he couldn’t help me. I tried to offer a cash deposit and he ignored me to check out another grab-n-go customer. Once he was done he coldly stated I was welcome to sit in the lobby until I could “figure out where I’m going” I chose to leave but only to return to ask his name so that I remembered who I spoke with. He had me leave at that point and followed me outside. I am disgusted and considering the low ratings that Marriott has, they certainly don’t need employees treating customers that way. Especially in emergency situations. It’s very scary to think of how professionally he might handle someone else in emergency situation especially with children involved. I was not looking for him to bend the rules for me if there was nothing that could be done, just compassion rather than aggression.

During my search for a hotel, for New Year’s Eve, I some how messed up the dates by changing pages or something. I reached out as soon as I realized, about 14 hours later, only to be told that there is nothing they can do. When I explained that I live in Denver, my trip is not till 12/31, it’s been less than 24 hrs. The response I received was “It is listed as a no show so there is nothing I can do!” So I guess that means they are ok with stealing our money. They know we didn’t show up and they are still keeping our money, even when we call to let them know you did not intend to schedule a specific date within a very reasonable amount of time.