My family and I were staying at TownePlace Suites, and what started as a shocking accusation from a staff member almost ruined our trip. The maintenance man actually confronted us and accused us of breaking the plumbing and flooding the entire building. It was crazy—especially since he asked us about it as we were checking out!
Honestly, it felt incredibly terrible and unwelcoming in that moment. But I have to give a massive shout-out to Christopher and the management team. They stepped in, explained the situation, and completely reassured us that we were still valued guests. They handled the misunderstanding with such professionalism and grace.
While I don’t really care what the maintenance man said at this point, I know for a fact that the management team truly cares about their guests. Christopher, in particular, is amazing. He has incredible management skills and turned what could have been a complete disaster into an incredibly great experience.
If you stay here, know that the leadership (especially Christopher) will have your back. We can’t thank him enough
KM
Kelly M. K.
JW Marriott Bosphorus Istanbul exceeded…
JW Marriott Bosphorus Istanbul exceeded our expectations from the very first welcome until check-out. The staff were extremely helpful, warm, and kind throughout our stay, which made us feel truly taken care of. The rooms were beautifully designed, stylish, and very comfortable. The location is absolutely unbeatable — right next to the Karakoy tram station, which makes getting around Istanbul so much easier, especially considering the heavy traffic in the city. There’s also a cruise port nearby and a shopping mall with plenty of great food options, so everything you need is within walking distance. We really loved our stay and would absolutely choose this hotel again. Highly recommended!
MU
Mr U.
Marriott Hotel Exeter.
Marriott Exeter. Sandy Park Way. BX2 7NN. UK. Well worth a Stay!!.
Clean and Tidy Rooms.
Excellent Service. At all Levels!!.
8th. Floor Restaurant. Very Good. With Music. On a Friday!!,
CM
Chris M.
Courtyard by Marriott near the Burlington Airport
Visiting Grand Isle and flying out of BTV, I used 41,000 Marriott points to cover lodging (including taxes) for one weekend night in late May 2025, staying at the Courtyard by Marriott at Burlington Williston 177 Hurricane Lane Williston, Vermont 05495 USA. The reservation could have been canceled at no charge two days before my arrival.
I was greeted as a Silver Elite, and understood that with that status I was entitled to free wi-fi. A feature I am increasingly pleased with is the ability to access my Netflix account – easily accomplished here.
The room may or may not have been an upgrade – I found it to be well-suited for business travel. It had ample desk space and lighting, had multiple USB ports and electric outlets, and the bed was firm and comfortable.
The entire room was spotless, and to its credit (apart from two complimentary bottles of water) there was no sign of single-use plastics.
The bathroom was well laid out, such that I could operate the shower controls without getting wet. There were hand washcloths and a well-positioned grab bar in the shower/tub combination. The room was on the first floor and offered a nice two-chair patio outside nestled among the tall shrubbery, allowing a private area right at the room.
It took me about 10 minutes to travel from the hotel to the airport, and – as was driving a rental – I was able to fill up the gas tank within a block or so of the hotel. Check-out was seamless, and throughout the stay there were no unpleasant surprises.
No disturbing noises, and if I wanted breakfast I could have paid $15 for a hot and cold buffet – not something I was interested in, but it’s nice to know it was available. (BTV has an all-day breakfast counter under the name of Skinny Pancake, one located before and one after TSA’s checkpoint, which offered an excellent menu of locally sourced meals.) The airport’s restaurant offered a well-stocked bar and service staff that were engaging and efficient.
I shopped around for the best offers in the Burlington area, making my choice about six weeks ahead of time. I’ve been a regular visitor to the area over the past thirty years, and it’s true the rooms are more expensive than I would have expected. That said, I am fully satisfied that I got my money’s worth (or my points’ full value) for this brief stay.
SR
SR
I love this company
I love this company. They have some of the most beautiful hotels and resorts around the world. Great customer service (outside of the hotel staffs). Great amenities.
CW
CECIL W.
Recently stopped at The Courtyard…
Recently stopped at The Courtyard [Oxford South] was a really enjoyable place to stay. Room was exceptional and very clean and well cared for. The meals were mor than adequate and good value. The staff were excellent especially MILLI and EDWARD who were very caring and courteous. This is an exceptional place to stay.