Lesley
Ordering was easy & shipping was quick
Ordering was easy & shipping was quick. But unfortunately, my cats were not interested in the kitty curlz. I have not yet received a response from their customer service yet regarding this.
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Marlenespetshop (marlenespetshop.com) has 374 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Lesley
Ordering was easy & shipping was quick. But unfortunately, my cats were not interested in the kitty curlz. I have not yet received a response from their customer service yet regarding this.
Virginia G.
Great cat toys, good, price, mediocre shipping.
Martie M.
Love the product. Cat initially needed a little "coaxing" with catnip but now he loves is. Came in a timely manner as well. Only negative: quit selling all the "extras"
Wendy
Delivery was good. But unfortunately my old cats want absolutely nothing to do with it so for me a waste of money
Tracy Q.
Overall the process of the purchase was good. I got the little ball and the kitty kurls. My 🐈 doesn’t seem to be too interested in either but that’s kind of the way it goes, I guess. Maybe she just needs to get used to them? But I don’t think anyone could know how a cat will react.
Response from MarlenespetshopMar 24, 2026
Hi Tracy, Thanks for sharing your experience! 😸 Cats can definitely be unpredictable with new toys, so it might just take a little time for her to warm up. We’re hopeful she’ll start having fun with them soon! We’d love to help you find more toys she might enjoy anytime. With Paws and Smiles, Marlene's Pet Shop Team 🐱
Oldcobra
Delivery a little slow but my cats love their toys! They are very tough and they all love playing with their two kitty kurls and stark ball is really a hit - with my grandson too!
Response from MarlenespetshopMar 24, 2026
Hey there, Thanks for the note! 😸 We’re so glad your cats, and even your grandson—are loving the Kitty Kurls and StarkBall. It’s wonderful to hear the toys are holding up and bringing fun to everyone! We’d be excited to help you add even more toys to the mix anytime. With Paws and Smiles, Marlene's Pet Shop Team 🐱
Barbara R.
Ordering was easy, the products were delivered in a timely manner & without issue. The Kitty Curlz cardboard cat toy(?) was smaller than I expected, my cats can't really curl up inside of it so maybe I ordered the wrong thing, but they seem to like it well enough. I spray it with a catnip spray to make it more appealing, but it isn't the main thing they go for. Cats are fickle!
Response from MarlenespetshopMar 24, 2026
Hi Barbara, Thank you for sharing! 😸 We totally get it, cats definitely have their own minds! Sprinkling a little catnip is a great idea, and we’re glad they’re enjoying it enough. Size can be tricky sometimes, but we’re happy it’s adding some fun to their playtime. We’d love to help you find even more toys your kitties will love anytime! With Paws and Smiles, Marlene's Pet Shop Team 🐱
Rhonda
We had a very positive experience with our order. Order placing was simple, confirmation and tracing came quickly and the order was delivered timely and was exactly what we expected, and the kitty's had a great time with their new toy.
Response from MarlenespetshopMar 24, 2026
Hey Rhonda, Thanks so much for sharing! 😸 We’re thrilled your kitties are enjoying their new toy and that the ordering and delivery went so smoothly. We’d be delighted to help you find more fun for them anytime! With Paws and Smiles, Marlene's Pet Shop Team 🐱