John
Terrible Customer Service but good product
Website never updated that my order had been shipped. Paid for express shipping (5-8 days) but took 14 days for package to arrive. Sent 3 emails to customer service about my purchase and only had one replied to in which they stated it was an issue with the shipper but never giving me any tracking. Bag did arrive and is a fairly nice bag. Better communication and a website that actually shows tracking would be nice.




